After our lawn died due to lack of watering, my husband and I decided to have artificial grass installed in our backyard. I called three different artificial grass companies for estimates, in addition my gardener wanted to give me an estimate. I have stories about these, but I'll just skip to my review of Bella Vista. I spoke with Mike from Bella Vista over the phone on 07/21/14, he took his time and explained the entire artificial lawn installation process to me, which I appreciated, because I knew nothing about the process. Also, it helped me to know what to ask during other bids. During the conversation, I told Mike that we had already torn out our sod, and let him know that we would be installing mow strips, trees etc. all we needed from Bella Vista was the grass installed. He thought it would be best if he came and out looked at the job so he could provide an accurate estimate. (this didn't happen with some of the other bids) Mike came to our house on 07/24/14, our backyard was a bit of a mess, my husband was moving the sprinkler system since the mow strips were getting installed the next day. Well, thank goodness we had Mike come out, he noticed a few things with the drainage that needed to be changed BEFORE the mow strips could be installed. He told me exactly what needed to be done so we could do it ourselves. I called Del, from KwikKerb (see KwikKerb review) and he was more than happy to reschedule so we had time to get our drainage right. I told Mike that we were getting three bids and that I would let him know what we decide. At no time did he say anything derogatory about any other companies. Obviously we ended up going with Bella Vista and we are so HAPPY we did. Our lawn looks AMAZING! Mike and his crew did everything they said they would, and the left the backyard spotless. Mikes price was less than his competitors, and the work is flawless. My brother-in-law and my brother are bother contractors and they always say, if you want something done right, hire a professional and with the amount of money I was spending, I wanted something that was done right and would last. If you're thinking about artificial grass, you should definitely trust Bella Vista.