I contacted FootHill Fence based on Angie's List reviews, and a friend's referral. Brian responded promptly and came out to give us an estimate. We actually had him give us several versions of an estimate: What if we replace this, but not that? How much for wood, and how much for vinyl? Based on his verbal estimates, we narrowed down what we wanted to do to a couple of options. He measured everything, and emailed us a detailed estimate with those options. We were surprised to find out that we could afford to replace our old, rotten wood picket fence with a vinyl one. We expected the cost of vinyl to be too high. Brian never pressured us into something beyond our budget, or something we didn't really need. In fact, he suggested that they just re-nail a fence on one side of our house because he said the wood was still sound. And on the other side of our back yard, the neighbor has a masonry fence, and we had a wood fence on our side that was old and falling down. Brian suggested that we didn't really need a fence on that side, because of the neighbor's fence, significantly saving us money on the backyard. He was always very nice, and I felt he was honest and trustworthy. The workers came promptly every day, were polite, and cleaned up after themselves. They did the work at a good pace. The only hiccup was that the vinyl fence materials that were delivered were wrong, and they had to re-order them. But that was probably not Foothill's fault, and they fixed the problem right away. Brian was very kind the whole time, and patiently answered my calls and emails when I had a question or concern. The end product looks very nice! It makes such a difference to the look of our house, both the front and back yards. If we ever need more fence work done, we will use FootHill Fence.