The initial visit looked at our situation, explained the alternative products, explained how the whole process worked, and prepared an estimate... all very professional. A week or so later, a three-man crew came to the house and completed the job in one day. Once again, they were very professional, punctual, and efficient. When the job was finished, everything was cleaned up very thoroughly. It was a much more complex process than I had realized going in, so I was glad that I went with an organization specializing in such work. The lawn looks great, the dog loves it, and she no longer tracks mud into the house every time it rains.