Recent Review: I heard a loud noise at the back end of my home, and discovered that there was a leak under the floor in master bathroom. I grabbed the phone book and started calling plumbers. After eithier receiving no answer, or answering machines for the first 4 companies called, I finally got to speak to a live person (woohoo). I had actually gotten the answering service for Benjamin Franklin plumbing. I explained my situation, and was told that I would get a call from a plumber within 30 mins. I got the call in 15mins. The man, Stan Kincannon, was very nice, I told him what was going on and he asked if I had turned off the water to my house. I told him that I had not. He talked he through the process of shutting of the main water to the house, and said that he would be at my home within 30 to 45 minutes. Stan Kincannon arraived at my home , and had the leak fixed, and my water back on in less than 2 hours.