Recent Review: We had an emergency basement drain back-up after days of torrential rain resulting in at least an inch of standing water in our basement. On a Saturday night of course. I left a message, and was called back within 15 minutes. Once he heard the nature of our problem, he promised to be out in 30-45 minutes once he picked up his gear, and he was there like he said. He was super nice, asked some more detailed questions, and then set right to work. He spent a good hour in my dark wet backyard, completely routing our pipes all the way into the house, taking the time to completely clear the roots and toilet paper that had caused the blockage, up to the largest diameter router he could fit. He gave us recommendations for new toilet paper and showed me the large pile of roots that had crept in, done all in a helpful and easy manner, not at all condescending. He was a complete professional, and the charges were incredibly reasonable for an emergency. I would use him again any time!!!