Our experience with this company comes in at a solid D grade. This company came to our house twice to fix these problems. The first visit addressed the sink drainage and toilet, they were able to clear the sink drains but were not able to fix the toilet for some reason, even after replacing parts in the tank to stop the water from constantly running. We did not ask them to come back to fix this, as we figured it would be a waste of time and money. I am a married female, and my husband was at work while they were at our house and quot;fixingand quot; this problem - they attempted to explain the problem to me, but I have a feeling they did not perform their job to the best of their ability due to my husband not being at home to observe their work. The toilet was still running and the young man in charge of the two-person crew basically told me they had and quot;done everything they couldand quot; by replacing one part (the ballcock assembly) in our tank. My husband came home from work that evening and was NOT happy. We are still unable to use our toilet due to its constant running. They were able to successfully clear the corrosion from our sink drainage pipes, those drain fine now. They also snaked the toilet as far as they could go, and it does flush slightly better now. The second time they came to our house was to fix a leaking pipe in the wall behind our bathroom vanity, they had to knock 2 holes through the wall in the back of my bedroom closet to access the sink pipes. They replaced the leaking joint and it is now fixed, however they did not patch up the holes in my wall and did not clean up after themselves very well. The holes are very rough and were literally made with a hammer. I don't expect plumbers to do perfect wall repair, but at the same time they didn't explain that they would not be patching the holes before they started hammering into my wall. Overall they were very unprofessional in appearance, lacking even a company/uniform shirt. Personal hygiene was questionable (they basically smelled bad and looked very dirty), and they were slightly intimidating as I was home by myself without my husband around - somewhat bullying regarding their shoddy workmanship and the repairs needed. Definitely will not be calling again, we used this company as they were assigned to us by our home warranty company - the workers seemed to treat our job as if it didn't matter, just because it was issued via our home warranty. and quot;Cheapand quot; labor, so you get what you pay for. Questionable fixes, bad diagnostics, and in the case of our toilet - no fix! I really can't believe how unprofessional in appearance these workers were, almost as if Faucetman picked them up off the street for day labor. Dear Faucetman, please at least give your workers some company shirts... they were all wearing dirty tees of questionable nature.