Recent Review: Called Dan the day before and told him my closet had collapples under weight. I also told him I had a few more little things that I would like to get done, so he could come out for most of the day. He said he could come the next day, which was a Saturday. He fixed a few things, then measured the closet and went to the hardware store to get the wood and new polls for the closet. Was back within the hour. Everything was done faster than expected. And everything works great!