Recent Review: this is an absolutely a, "pull the trigger and don't worry", business. from the start, the salesman, to the installers, everyone was on time within a 15 minute window. since I had multiple bathrooms, I was worried about having to take three days off for each. bath fitter sent out two installers on the first day. the installers are clean, uniformed, and they work their butt off. they take every precaution to keep the inside of your house clean while working. there was a small misunderstanding between the salesman, and myself, on some instructions. my suggestion, write those concerns on the initial paperwork ......that way all people involved have a heads up. when you do have a concern.......JANELLE.......the main office receptionist......SHE IS BATH FITTER !! Janelle is an absolute professional. Janelle is all you need call to get any update, add/change or reschedule. she is on it. the overall final product of their on piece enclosures, is reassuring to know that the problems that I had will not be returning. as standard procedure, all copper piping was replaced, and where needed, sections of sheetrock wall was replaced........at no additional cost. there are great options available to choose from, and I absolutely do not have any regrets on any of bathrooms. I did have to opportunity to drop by their place of business unannounced.........very clean, all the staff was on top of their job, and all the vehicles that were at the shop, and that showed up at my house, were labeled with the bath fitter logo. very sharp.