Recent Review: Luis came out for the estimate. He was professional answering questions and explaining my concerns, He was also very available when I had more questions after obtaining several estimates. They started the job on time with no delays during and I believe they finished in 5 days. One of the workmen suggested a service that could do the necessary work during the curing process(brushing daily and balancing chemicals). The price was higher than the workman had indicated, but the man honored that price. So I had a very good experience and would recommend them highly. I have one slight issue (intake line not flush to pool wall and entry rail wobbly). Still waiting for resolution but as you see I still gave them an A rating because I thought the work was good and these are minor issues. The pool looks fantastic and the leak issue is resolved. However be sure to do a thorough check before settling your bill.
Business Description: We are a family owned business and have been building swimming pools since 1971. Our objective is to maintain the highest standards within the pool industry, so that our customers are happy with the finished product. We are always striving to find new products that will meet the needs of our clients. We want the surface of your pool to be smooth and easy to care for. We've helped thousands to create a backyard oasis of fun and tranquility.
Recent Review: I found that their estimate was a little high. They didn't offer as many design options as some of the other companies I recieved estimates from. However, they were very professional and very nice.
Shortly after placing a call to Baystile to get an estimate, I was contacted by Frank. The level of customer service I would receive was foreshadowed during our initial phone conversation. Frank was knowledgeable, enthusiastic, and happy to provide an "on the spot" phone estimate. After consulting with my spouse and deciding we did not want to look at the ugly white build-up on our pool and spa again this summer, I placed another call to Baystile to set up an appointment. Frank showed up on time ready to get the job done. Minutes after setting up his equipment and lowering the water levels, Frank was in the pool "magically" erasing 9 years of build-up (not smart to wait that long). After blasting the tile, he cleaned off the pool deck, shined/wiped down the sparkling clean tile, then proceeded to vacuum out the debris. What a difference an excellent tile cleaning made!
- Lisa A....
DH20 PRO Swimming Pool Service & Repair
It seemed to go fine the day he did it. Two months later though, it's leaking again. It's obviously not working properly anymore which means it's not filtering the sand. I've called him multiple times and he has not returned any of my calls. I am a business person and the simplest thing you can do is call your paying customer back.
- Mary L....
ACENTRAL VALLEY BOBCAT & DUMP TRUCK
He was good. It's a small business. He did a good job. He had to bring the stuff to the back. There are fences on all sides. He couldn't get through the fence so he had to carry the turf to the back. There were a couple of things I didn't like about him. He told me the time it would take him, which was okay. I was in the Bay area which is 2 hours away. I told him I would be up there in the afternoon. He decided to do it before dawn. I wasn't even in the car yet to drive up when he called me to say that he was almost done. I told him I was 2 hours away. He told me that he would wait for me and told me to bring cash. I had to race up here with cash. I would use him again in the future because he is good.
- Eileen S....
AScott's Pool Repair & Remodeling
I found his service recommendation and called because I needed to find someone to help me and someone who had a good reputation and who would be affordable and trustworthy. The rubber ring in the water flow valve was defective for the fourth time in the same place since the pool had been built approximately nine years ago, and water was shooting out of the pipes in the water valves. Scott and another gentleman came out and immediately recognized the problem and stated that, though he normally doesn't do that type of pool repair, he would get the rubber ring and install it. He asked for a minimal fee to do it, and it has worked perfectly since. He noticed that it had not been properly sealed when last installed. He was very professional and presented himself as a gentleman of integrity. I had computer problems for some time and did not write a review. But it would be a shame not to share such a competent and experienced professional with the rest of Angie's fans--so that they, too, could be confident in the service they could expect to receive. I am sure that if I ever need my pool re-plastered or repaired, Scott would be the first person I'd call. He gave me a referral for someone who does pool maintenance as well. Thanks, Scott's Pool Repair & Remodeling!
- Dawn B....
ABurkett's Pool Plastering Inc
Couldn't have asked for better service. From the gals in the office always calling to give updates to the crew doing excellent work leaving behind no mess. This is a company I will be recommending.
- Kathleen V....
BAQUA CHLOR BY SWIM CHEM
Service is performed every week during the swimming season and every other week in fall/winter. We sometimes (but not often) see the service tech, but he's never here very long. In and out in minutes. If we have algae, it is always treated without us asking, and the tech leaves us a note indicating he treated for algae and that we should leave the pump running to circulate the treatment.
- Stephen C....
FLESLIE'S SWIMMING POOL SUPPLIES
He came out on Saturday and said the pump is not working and that he couldn't fix it. He said he would have to order a new one. They installed the pump improperly to begin with. You cannot life the lid correctly and if it breaks off it nullifies the warranty. They told me they would get back to me and they said they would not be out for two weeks. They have know there are problems with these pumps for the last seven months. They came out last July because I was having problems then. I can't get anybody to call me back. Because of the warranty I have to use this company to get the pump replaced.
- Brenda H....
ABurkett's Pool Plastering Inc
Burkett’s has simply EARNED this STELLAR review. Our swimming pool remodel required very substantial updates that included some “not so ordinary” plumbing challenges. The entire process – from bidding & contract to the very last finishing details was executed professionally in a timely fashion. Each work crew performed high quality work and cleaned up after every stage. Our project manager (Rick) was very responsive, personable and most importantly, highly knowledgeable in each phase of the project. Burkett’s does NOT sub contract out pieces of the project…. all of the team members from each crew are Burkett’s employees, which results in everyone is working for the same objective. Whether you’re looking to simply re-plaster your pool or a full remodel, I highly recommend hiring Burkett’s. They made what could have easily been a homeowner’s nightmare project, a low-stress enjoyable process that will bring us enjoyment for yeas to come.
- Scott M....
ALESLIE'S SWIMMING POOL SUPLS
They provide free water analysis. They don’t sell stuff that I don’t need. I have a leaf catcher and need some parts. All I had to do was take it in and they replaced the parts that I needed. They didn’t force me to buy a new one probably because I didn’t need a new one yet; it can last for a few more years now. I am very pleased with them.
- Linda H....
AScott's Pool Repair & Remodeling
We have experienced two electrical problems with our pool pump. Each time Scott has visited our home, he has been nothing but curious and professional. Scott examines the problem, provides information regarding the issue and then repairs it. We have never had any issues or concerns with the work that has been preformed. We will use him to purchase a new pool pump when repairs are no longer feasible.