Business Description: Mike’s Mobile Screens has been serving the California Central Valley & Bay Area since 2002. We have established ourselves as a reputable company offering the highest quality in products, workmanship & professionalism in our trade. Our dedicated staff comes out to your home or business to give you a custom fit & professional installation for any screen application. As an independent dealer for all of our screen doors & components we constantly compare new additions to the market for the highest quality products at the best prices so we can pass those savings on to you. Additional DBA - Mike's Mobile Screen & Chimney.
Recent Review: SALES REPRESENTATIVE WAS VERY PATIENT IN WORKING WITH US AS WE WERE NOT SURE AS TO HOW LARGE WE WANTED TO GO. THEY GAVE US A SPECIAL DEAL ON A FIREPLACE THAT HAD BEEN RETURNED BY ANOTHER CUSTOMER.
The San Joaquin Air Quality Board was offering vouchers to be applied to the purchase and installation of gas fireplace inserts when they would replace open hearth fireplaces. For us this amounted to $1500 on what would turn out to be a $4,000 expenditure, meaning our cost would be $2500. This sounded like real money to us and in a year when there were only a handful of burn days in January, we decided to apply for the voucher and visit three or four fireplace insert stores. Of those we visited, the people at Custom Fireside were the most helpful and seemed knowledgeable about the voucher program. The manager and others in the store in Elk Grove (they also have a Sacramento store) were willing to turn on the inserts and demonstrate the features. They were able to explain difference between the units they carry (they carry two major suppliers of inserts), including the KozyHeat unit we bought. After we had visited all the suppliers in our area, we returned to Custom Fireside and ordered our unit. We put a deposit down, though they did not require it. They made an appointment with us for an estimator to come out and measure our opening and determine where the electricity would have to go. The appointment was less than a week later and the estimator was on time and professional. The day after the estimate, the manager called and set up a date the following week for installation. Again, the installers called to confirm and gave us a reasonable window of when to expect them. On the day of the installation, the installer Troy and his wife called about thirty minutes before we expected them and arrived on time. They put down covers to protect the area rugs and hardwood. Troy installed the electrical box in the fireplace while his wife cleaned the inside of the fireplace. Together they were able to assemble and install the fireplace unit in about a two hour timeframe. They were friendly and easy to talk to. After installation, they spent some time explaining how to operate the remote control for the unit and made sure it was fully functional before helping us fill out the paperwork for the voucher. Throughout the process, Fireside made the process clear to us, making sure we knew that we would have to pay them for the unit and installation and then file for reimbursement from the air quality board. At this point, we are waiting for them to mail us the final receipt so that we can file the paperwork, We have been completely satisfied with the service and quality of the work and fireplace unit. We would use them again.
- Janet G....
SALES REPRESENTATIVE WAS VERY PATIENT IN WORKING WITH US AS WE WERE NOT SURE AS TO HOW LARGE WE WANTED TO GO. THEY GAVE US A SPECIAL DEAL ON A FIREPLACE THAT HAD BEEN RETURNED BY ANOTHER CUSTOMER.