mehile shopping for laminate floors I went to Quality Floors 4 Less with a sample from another vendor, and the first thing that struck me about Dennis was that he was never negative about the competing product, rather maintained a respectful demeanor and just highlighted the differences between what he carried and the various intricacies of the flooring features. Dennis is very knowledgeable, humble and honest in his dealings and was very upfront in breaking down all of the services and charges that would be performed, leaving nothing "hidden" in the cost estimate like I had seen before from other companies. Dennis came out to my house to perform an estimate and was very quick, but accurate in doing so. He gave me quotes for a couple different scopes of work that we were considering, and had the official estimate sent to my email within hours of leaving breaking down every cost with a description of service. I elected to remove the old flooring myself and all costs associated with that were promptly removed and the estimate updated. There was a slight delay on the install due to the backlog of shipping in Oakland, however I was kept informed of all information as it came up, and once the product was in it was promptly delivered the next afternoon. I was tearing the old carpet out when the laminate was delivered, and the man delivering the floors spent a little time showing me how to make it more efficient and even let me use some of the specialty tools of his to speed up the process. That literally saved me at least 4 hours of demo time, which was a huge plus that I was incredibly grateful for. The crew arrived on the morning of the install and did a walk through with me asking if I had special preferences and outlining what they would do in specific areas. All of the installers were very courteous, charismatic, and professional. I left them to their business while I went to work, and they worked through the day and cleaned up a good portion prior to leaving. Once I got home, as they were cleaning, I walked around the house and "inspected" their work - all their cuts were very clean, their was no damage what-so-ever to the home in any areas they were working, all of the base boards had been removed and labeled in order to get them back to the correct location; it was a very professional job. The next morning the crew arrived while I was already at work and got right to it. I came home to a finished house that looked incredible. They cleaned everything up and helped me move my appliances back into place, lifting them to avoid scratching the new floors. The work was completed in two days and it's obvious that there were no corners cut, and great care was taken to make everything look as good as possible. My wife and I have begun putting all of the other pieces of our home back together and we couldn't be happier with it.