Recent Review: I called at about midnight on Sunday the 30th to get a cleaning and I was pretty desperate cuse my walk through was supposed to be on the 1st at 12pm. I left a message with their service and got a call at 9am the next day. They sent someone out within the hour to give me an estimate and the maids were there around 1pm to start the cleaning. I know it was short notice and they were the only company that I called who didn't want to charge me extra for that. The estimator was super understanding and so was the girl at the office that I called, taking care of me and calling even after the cleaning to make sure it was ok. The estimator was willing to guarantee my deposit back, which is something I was worried about as land lords/managers in Chico like to screw around with deposits, especially with students. They did the cleaning and I thought it was perfect, but when I did the walk through the next day with my manager she pointed out a couple of things that had been missed. I called the company and they sent the girls back later that afternoon and took care of what was missed. It took all of 15 min to fix it (but I figured since I paid for the cleaning they could do it) and they didn't even question me, just sent the girls back. I did get my deposit back. I did think they were expensive at first but they did guarantee my deposit back so I thought it was worth it.