Catheys Valley Dehumidifier Installation

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Reviews in Catheys Valley for Dehumidifier Installation

AModern Air Mechanical Contractors
This is an old (25+ years) A/C central heat/Air unit. We had another AC specialist come out and and quot;cleanand quot; the unit - but it was not working very well and all this other provider would do is recommend a new 10,000 dollar unit be installed. So, we got a second opinion. We called Modern Air Mechanical. A serviceman came out, went on the roof and opened the unit up. He took some photos with his cell phone so that we could see what the issue was. IT WAS FILTHY!!! There had some surface cleaning done - but not what we paid those other guys to do. The other guys lied to us! The Service technician spent 2 1/2 hours taking apart and cleaning EVERY inch of this filthy unit. (the temperature was well over 100 degrees that day .In one place, under some other part that had to be removed to be cleaned properly, he found literally 4 inches of packed dust/dirt. It was blocking the air flow, and rendering this unit virtually useless. After he cleaned the unit, he turned it on. Even before recharging, the air coming from the vents inside was 30 degrees cooler than before he cleaned it! He then completed the service, and it was the coldest air I have ever felt from this unit. We use Modern Air for all of our Central Air needs. Won't go anywhere else. Oh, and when we asked if we needed a new one, like the other company was pushing? He said if we truly wanted to replace it, he would call his Sales team and set up an appointment. But really, this unit was still in fine shape.He told us he woud never presume to try and sell us something we really didn't need!
- Vicki P....
AAce Air, Inc.
Tom and his crew were top notch! They showed when they said they would, completed the work on time, cleaned up after themselves and Tom (owner) called a few weeks later to see if we were happy with their work! Imagine that, Customer Service isn't dead after all! Our reworked system after a two month evaluation is more efficient, runs less, does a better job of cooling and is saving us money on our power bill vs. the last few years. I cannot stress enough how courteous and professional the entire Ace Air crew is and would highly recommend them to anyone who has need for HVAC service.
- John W....

Appliance Repair - Small in Catheys Valley

A
13
Reviews
Recent Review: This is an old (25+ years) A/C central heat/Air unit. We had another AC specialist come out and and quot;cleanand quot; the unit - but it was not working very well and all this other provider would do is recommend a new 10,000 dollar unit be installed. So, we got a second opinion. We called Modern Air Mechanical. A serviceman came out, went on the roof and opened the unit up. He took some photos with his cell phone so that we could see what the issue was. IT WAS FILTHY!!! There had some surface cleaning done - but not what we paid those other guys to do. The other guys lied to us! The Service technician spent 2 1/2 hours taking apart and cleaning EVERY inch of this filthy unit. (the temperature was well over 100 degrees that day .In one place, under some other part that had to be removed to be cleaned properly, he found literally 4 inches of packed dust/dirt. It was blocking the air flow, and rendering this unit virtually useless. After he cleaned the unit, he turned it on. Even before recharging, the air coming from the vents inside was 30 degrees cooler than before he cleaned it! He then completed the service, and it was the coldest air I have ever felt from this unit. We use Modern Air for all of our Central Air needs. Won't go anywhere else. Oh, and when we asked if we needed a new one, like the other company was pushing? He said if we truly wanted to replace it, he would call his Sales team and set up an appointment. But really, this unit was still in fine shape.He told us he woud never presume to try and sell us something we really didn't need!
B
19
Reviews
Recent Review: Tom and his crew were top notch! They showed when they said they would, completed the work on time, cleaned up after themselves and Tom (owner) called a few weeks later to see if we were happy with their work! Imagine that, Customer Service isn't dead after all! Our reworked system after a two month evaluation is more efficient, runs less, does a better job of cooling and is saving us money on our power bill vs. the last few years. I cannot stress enough how courteous and professional the entire Ace Air crew is and would highly recommend them to anyone who has need for HVAC service.