Baltazar came after work to give me an estimate. His estimate was itemized and for labor only which was what I wanted since my husband and I had already done the demolition and were planning on doing a couple of things ourselves to save money. His estimate was fair and he started a week later. He and Tony showed up on time every day and cleaned up as best they could before leaving. He was agreeable to any changes or suggestions that I threw at him. I had to leave a couple of times while they were working and felt completely comfortable about it. He is very skilled at tilework and the drywall patching was perfect. I would use this contractor again. He does not respond to e-mail (not computer savvy) so you must call him for any communication.