Recent Review: Our awful experiences with our new +$40,000 Patio Cover Patios by B&B just became worse (see their review) when the gutter their sub-contractor installed (Above & Beyond Rain Gutters) overflowed like a waterfall not only onto our so-called “rain proof” patio, but also falling on our outdoor electrical, timer, etc. against our bedroom wall We contacted Jordan, Paul’s son who is active with the Company. Paul refused to pay to fix the gutter UNLESS we agreed to remove our review and never mention our experiences with Patios by B&B again, “under threat of libel.” We were so shocked and upset at his refusal to pay unless we met those conditions that we said that was unreasonable to refuse to fix such a major problem without any conditions. So we had to start over finding a new “gutter guy.” It was SO refreshing and wonderful to find Patrick, owner of Bresnahan Rain Gutter Cleaning, who handled almost every single step of our transaction PERFECTLY! 1) On Thursday, Patrick answered our call in person immediately; 2) He came over that same morning to give us an estimate. When he reviewed the situation, he showed us WHY the rain was overflowing the previously installed gutter. THE PREVIOUS GUTTER was INSTALLED IMPROPERLY! When we looked at our roof and gutter, it was immediately clear that Patrick was right and Above and Beyond Rain Gutters had installed the gutter exactly following our roof line (which, like many other houses, is NOT LEVEL)! So, instead of the water flowing AWAY from the house to the downspout, the gutter slanted so the water flowed into the corner near our bedroom!. So THAT was one of the main reasons we were flooded with water in the wrong area. 3) Patrick first offered a less expensive “fix” for the problem (to install a second downspout in the overflow area). We appreciated his considering our expenses, but told him we needed to try and get the previously promised “rain proofed patio” actually rainproof. 4) Patrick then said he could replace the gutter not only with a larger size but, most importantly, one that would be ANGLED so ALL the water would flow AWAY from the house into the downspout the way it was supposed to. THAT is what we wanted. 5) Patrick and his great crew CAME OUT the NEXT MORNING (within 24 hours after our first call contact) and not only installed the gutter EXACTLY the way he described (with the CLEAR angle to the right direction), but ALSO added a small “re-director’ close to the roof that will send some of the excess water that the two roofs combining created near our bedroom away from that one vulnerable corner.