Bear Valley Carpet Stretching

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6
Reviews
Recent Review: fine, Quick response at first call
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2
Reviews
Recent Review: I live in a remote cabin in the desert - I called several other carpet repair places and asked if they repaired or installed carpet - none of the other carpet places would help me, I lived to far out!  Not Jim at Hardesty though!!!!  He said I can help you, and he arranged for one of his installers to come out the next day - great price too but above all his customer service was the best.  Very nice and friendly and super responsive.  I will but carpet, tile or whatever from him in the future.  awesome experience, the installer called to get directions and was even early rather than late
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1
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Recent Review: There were problems right away – including large gaps between walls & laminate flooring and a large lump in the living room where there is a seam in the carpet. Chrissy from A D Flooring would not send anyone out to look at the problems but assured us that the lump was temporary, would smooth out and we should wait a few weeks to see if that resolved itself. We were irritated as we felt she was blowing us off. The lump never resolved itself. Now carpet is bunching up in several places, even obstructing door operation. The linoleum is curling up where it meets the carpet in both the kitchen & bathroom. There are large gaps between the laminate plank and the walls – past the baseboards where it is noticeable. Contacted Chrissy at A D Flooring on 8/8/2011 to try to get someone out to look at worsening problems. She said that it was normal for carpet to need stretching after a couple of years, although information from other professionals & the internet seems to indicate poor/improper installation. Warranty and/or additional fees were never discussed – we just wanted to resolve the problems. Chrissy agreed to take a look at the flooring. We made appointments 3 times. The first two times Chrissy did not show up and did not call. The third time she said she would call half an hour before arriving sometime that day. We waited all day. She did not show up or call. We’ve lost faith in her/A D Flooring’s integrity & have made no further attempt to contact them. Due to what we feel were poor installation procedures & refusal to even look at the issues of concern we do NOT recommend A D Flooring.

Reviews in Bear Valley to Stretch Carpets

AHardesty Custom Floors
I live in a remote cabin in the desert - I called several other carpet repair places and asked if they repaired or installed carpet - none of the other carpet places would help me, I lived to far out!  Not Jim at Hardesty though!!!!  He said I can help you, and he arranged for one of his installers to come out the next day - great price too but above all his customer service was the best.  Very nice and friendly and super responsive.  I will but carpet, tile or whatever from him in the future.  awesome experience, the installer called to get directions and was even early rather than late
- Kevin H....
FA D FLOORING
There were problems right away – including large gaps between walls & laminate flooring and a large lump in the living room where there is a seam in the carpet. Chrissy from A D Flooring would not send anyone out to look at the problems but assured us that the lump was temporary, would smooth out and we should wait a few weeks to see if that resolved itself. We were irritated as we felt she was blowing us off. The lump never resolved itself. Now carpet is bunching up in several places, even obstructing door operation. The linoleum is curling up where it meets the carpet in both the kitchen & bathroom. There are large gaps between the laminate plank and the walls – past the baseboards where it is noticeable. Contacted Chrissy at A D Flooring on 8/8/2011 to try to get someone out to look at worsening problems. She said that it was normal for carpet to need stretching after a couple of years, although information from other professionals & the internet seems to indicate poor/improper installation. Warranty and/or additional fees were never discussed – we just wanted to resolve the problems. Chrissy agreed to take a look at the flooring. We made appointments 3 times. The first two times Chrissy did not show up and did not call. The third time she said she would call half an hour before arriving sometime that day. We waited all day. She did not show up or call. We’ve lost faith in her/A D Flooring’s integrity & have made no further attempt to contact them. Due to what we feel were poor installation procedures & refusal to even look at the issues of concern we do NOT recommend A D Flooring.
- Mary S....