To say that we should've investigated the plumber assigned was an understatement. The guy was late to a job, his paperwork looked like it was written by a doctor; lot's of chicken scratch! The plumber had us sign up for a quarterly inspection of our plumbing fixtures to see if they needed any more work performed. It was a service the company never performed, another problem with the plumber was he reeked of cannibus, so much so that he had a glazed look the entire time he was working for us. He did the work, but we feel we were overcharged. He should've told us we needed a new water heater, that was only told to us by another contractor hired two months later. Another thing, when the plumber left, we found several of our wrenches and other hand tools missing! Don't plumbers have they're own tools? After our experience, we feel confident in not recommending these plumbers to anyone!