Recent Review: I've worked with Gene and Randee Nelson for the past 3 years. I built a new home in 2008, and since then my AC unit has taken multiple electricity hits (we have bad power in 29 Palms). In August 2012, we lost the condenser, and I filed a claim with my home warranty company, they sent out someone who claimed there was water damage to the unit (even though we live in a new home and there was no sign of water anywhere around), the home warranty company dis-allowed the claim. Gene and Randee jumped in, sent for the warrantied part, and had us up and running again in a matter of days. They also provided proof that there was no water damage to the unit, and I was able to get a partial reimbursement from my home warranty company. For that, I thank them. Last year, I decided to purchase a Bonaire-Durango swamp cooler, and Nelson's installed it, running water lines and securing it in the window. This was a recommendation by Gene Nelson, and it cut my electricity bill by $200.00 over the summer months. It meant I could shut-down the AC unit, and run the swamp cooler during the 115 degree heat. I would, and do recommend them to friends.