This was my first experience with Angie's List and I am SOLD! I contacted Dorel and he met me at the home I had recently purchased the same afternoon. He pulled some of the carpet and assessed the situation, made me a reasonable estimate and started work only a few days later. Upon pulling the remainder of the carpet, he discovered that the floors were in much worse condition than originally predicted. We had anticipated that this might happen, and the adjusted amount was fair. Dorel's work is impeccable, which in itself would be enough to highly recommend his company. However, what set him apart was that he kept in constant contact with me by texting photos of the work in progress each day. Since I work about an hour away, this was reassuring. I knew what was happening with the job all of the time, and when I visited the house each evening the place was spotless -- from the first day until the final day's vacuuming. Pride in a job well done was evident every step of the way. Dorel ended up replacing about half of the existing flooring, but due to his fine craftsmanship, it all looks like the same floor. He made excellent suggestions about the stain color, the baseboard selection, and even recommended and arranged for another contractor to complete the wood floor/carpet transitions. All of the baseboards had to be replaced due to their new lower position (to avoid repainting), and Dorel found new boards that nearly matched the originals perfectly and coordinated well with the crown molding. Originally, I was going to do the baseboard painting, but in the end his workers completed this task without charge. All work was completed exactly on time, and the quality far surpassed my expectations. Every person who has come into my home has had nothing but extremely positive praise for the appearance of the floors. They are BEAUTIFUL! I chose Bello Hardwood Flooring because of the wonderfully positive reviews here on Angie's List, and because of my impressions of Dorel when he provided the initial estimate. My only regret is that I didn't have the rest of the floors in my home done at the same time. However, if I do decided to have them done in the future, I will most certainly hire Dorel and know that my entire home will have absolutely beautiful hardwood floors. If you want the finest craftsmanship, excellent communication, a pleasant and hardworking contractor, and a great value -- Bello Hardwood Flooring is the place to call. You will not be disappointed!