Rare Metals Shower Valve Repair

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Angie's List : Local Reviews : Plumbing : AZ : Rare Metals : Rare Metals Plumbers : Rare Metals Shower Valve Repair
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Recent Review: Very nice job, quick and efficient.
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139
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Recent Review: They were very professional, and we had a good experience overall.
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115
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Recent Review: The lead technician was very professional, knowledgeable and courteous. There was a young trainee accompanying him who was likewise well-mannered. They showed up on time and gave me a summary of how they would proceed. The tank was difficult to locate, but they were patient. As the tank was being drained, the lead technician gave me a brochure describing a product which was supposed to aid the "start up" and general operation of the system. I was ready for this and had decided that this is unnecessary. (Google the subject and decide for yourself before the technician arrives.) This saved me about $200. After a brief and courteous attempt to convince me otherwise, we proceeded without the additive. There was no high pressure from this technician. When they were finished with the service they filled the holes and tidied up the area carefully. I had been intending to replace the elements in the water heater because of the crackling noise I was hearing when it is on, indicating significant scaling and subsequent inefficiency. During the inspection the technician rather strongly suggest replacement of the safety valve (it was installed in 2007). The offered price was over $200. I balked at this after checking on line with Ace Hardware and finding the replacement valve for $14. The technician did not complain about this and removed an element for my inspection as part of the service charge already added for draining, flushing and inspecting the water heater. I cleaned and replaced the elements myself after they finished the work. Every time a service was offered, the price was shown to me in the catalog and I was require to initial the invoice to authorize them to proceed. I appreciated this professionalism. At the end of the day I had saved over $500 by rejecting items I did not think I needed and choosing to service other items myself. One has to remember that profit for the local franchise is generated mainly from the services offered and accepted. If convenience is your priority, then you can simply initial for each item offered, recheck your running total (very much appreciated) and let them proceed. In this case I decided to reject some items and supply my own solutions for others. If you are handy with tools and want to save money at the cost of convenience you can do the same. You will be asked to sign off on any items which you choose to reject or fix yourself. The final invoice was nearly $1200. This is within the range I expected. I am completely satisfied with the service provided and will call the company first for any future service they provide.

Reviews for Rare Metals Shower Valve Repair

AMr Rooter Plumbing of Yavapai Coconino & Maricopa
The lead technician was very professional, knowledgeable and courteous. There was a young trainee accompanying him who was likewise well-mannered. They showed up on time and gave me a summary of how they would proceed. The tank was difficult to locate, but they were patient. As the tank was being drained, the lead technician gave me a brochure describing a product which was supposed to aid the "start up" and general operation of the system. I was ready for this and had decided that this is unnecessary. (Google the subject and decide for yourself before the technician arrives.) This saved me about $200. After a brief and courteous attempt to convince me otherwise, we proceeded without the additive. There was no high pressure from this technician. When they were finished with the service they filled the holes and tidied up the area carefully. I had been intending to replace the elements in the water heater because of the crackling noise I was hearing when it is on, indicating significant scaling and subsequent inefficiency. During the inspection the technician rather strongly suggest replacement of the safety valve (it was installed in 2007). The offered price was over $200. I balked at this after checking on line with Ace Hardware and finding the replacement valve for $14. The technician did not complain about this and removed an element for my inspection as part of the service charge already added for draining, flushing and inspecting the water heater. I cleaned and replaced the elements myself after they finished the work. Every time a service was offered, the price was shown to me in the catalog and I was require to initial the invoice to authorize them to proceed. I appreciated this professionalism. At the end of the day I had saved over $500 by rejecting items I did not think I needed and choosing to service other items myself. One has to remember that profit for the local franchise is generated mainly from the services offered and accepted. If convenience is your priority, then you can simply initial for each item offered, recheck your running total (very much appreciated) and let them proceed. In this case I decided to reject some items and supply my own solutions for others. If you are handy with tools and want to save money at the cost of convenience you can do the same. You will be asked to sign off on any items which you choose to reject or fix yourself. The final invoice was nearly $1200. This is within the range I expected. I am completely satisfied with the service provided and will call the company first for any future service they provide.
- Jan M....