Review of BumbleBee Plumbing, 8/30/2018 I'm sorry this is so long, but it is worth your time to read. I was short on time as we are leaving for a vacation, so I went online to Angies list to avoid the need for multiple quotes to replace a failed recirculation pump for our hot water system. I selected Bumblebee plumbing. It was A rated, although someone had listed they were not happy with the high cost. I was going to use them and just get it done. I submitted my request for a quote online, and in the additional information box I listed all the information on the label of the pump. Then, within minutes, I got a phone call from the scheduling secretary who was very plesant. She resisted but I insisted that I send her a picture of the pump for the plumber so as to assure an accurate quote and expidite his visit, hopefully allowing him to bring a replacement pump with him. They scheduled me for 2 days later, which was very accomadating. I got e-mail confirmations, and before 8 am 2 days later Dan was on his way. On arriving he told me that he first had to check out the entire plumbing system before he would address the pump problem. After I walked him through the whole house, he wrote up 4 estimates reflecting 4 things he felt should be done to the system, all but one,(the recirculation pump), were prophylactic. He promised to send me the estimates that ranged from $941.00 for the pump replacement, to well over $2000.00 for all 4 things. I can't give you an accurate quote as he has not yet sent me the other 3 estimates as he said he would. I was stressed because my wife was out to exercise, but went ahead and signed for him to replace the pump. He went off to get the new pump locally. In the meantime my wife arrived home and was blown away by the cost. She told me to look up the price of the pump, so I did. When Dan returned with the new pump I asked him about an itemized list of parts and labor. He said they did not do business that way. He explained that, yes, there was the price he had to pay for the pump, but then there were mark-ups necessary for the company to stay in business, and for professional and appropriately paid, experienced plumbers to be available to do the job correctly the first time. I had found a similar looking pump online for ~$250.00, and I showed him the print out. He explained that the pump he was installing was a different more expensive stainless steel pump. So I discussed this with my wife and we reluctantly went ahead with the replacement. It took him about 40 minutes to do the replacement. The job was excellent and Dan was very plesant, knowledgable and willing to explain things to me very well. After he left I got a call and e-mail from BumbleBee Plumbing wanting a review. I told the phone representative that the job was fine, and that price was our main concern. He lamented that plumbers were expensive. Then I was able to look up the exact pump list price online and it was $292.00 for the Grundfos UP 15-29SUC/TLC nonsubmersible recirculation pump, (which,by the way, is stainless steel). Box of 3 for $559.90 from SupplyHouse.com. In summary, I got prompt and courteous service, and what looks to be a good job by a professional. Best estimate I can make is: Parts ~$300.00(assuming they paid the list price above). Labor $648.00 which included the time needed to drive and get the pump from a local supplier, and to install it which was about 1 hour. Total $941.00. I also got, but did not ask for, a detailed consultation on the state of my plumbing system and recommendations for an additional $1000.00+ of prophylactic work. I also got a promise to send me the estimate listing the things still needing to be done which I have not yet received. I feel this was way too expensive, and that Bumblebee planed to make me feel obligated to do a lot of unnecessary work. So my advice to you is to take the time to get at least 3 separate and hopefully FREE estimates from “A “ rated Angie's list plumbers before allowing work to be done.