Our appliances were old and the cost to repair them did not justify the expense. The kitchen was out date with a need to demolish the old kitchen, replace cabinets, tile, electric, plumbing and install new appliance and paint the kitchen. We received prices from several contractors and through discussion it became evident that none were able function as a project manager, have access the required trades, or work with my wife to select tile, granite, cabinets, hardware and faucets. There were also concerns having strangers in our home. We selected Wolf Appliance for the kitchen. Through discussion with the Sales Associate she highly recommended Chelsea Wagner, Interior Designer/ Superintendent, with Patterson Homes LLC. Patterson Homes has a longstanding reputation of building home in the Phoenix Area and has an arm of the business the performs remolding Our first meeting with Chelsea we noted that she possessed a detailed understanding of the construction processes that we required for our Kitchen remodel and a flair for design. She was definitely someone my wife can work with. We found Patterson’s bid to be fair and accepted their proposal. The remodel would take approximately 3 weeks. For us this was a huge project. In the onset there was quite a bit of trepidation; however, Chelsea proved herself as the Project Manager we were looking for. From the start she stepped up and took ownership of the Job and in many ways exceeded our expectations. Some examples of her efforts include: • Coordinated the trades in the appropriate sequence to meet deadlines with the consideration of our schedules. • Demonstrated keen design sense in making recommendation ensuring our selections tastefully reflected what we wanted in our kitchen • Resolved challenges around wiring, faucet selection and range exhaust ductwork. • Communicated when the trades were scheduled and what task they would perform. • Dealt with change orders and finding the appropriate trade (i.e. polishing and sealing travertine floors, additional lighting, updating 20-amp service, hardware selection) • Personally, picking up materials to ensure they were available when need by the trades. • Taking calls in the evening and on weekends to answer question or address concerns. • Kept the job running while we attended a wedding out of state. We were also impressed with the trades on our job. In all instances they were courteous and respective of our privacy being in a home under construction. They were quick to correct and issues we identified. The trades were hard working. Being on the job on Saturday or working late into the evening. We never had any concerns with them being in our home. We are very happy with the Kitchen remodel, receive quite a few compliments and definitely increased the value of our home. As we consider future projects, we defiantly will have Chelsea and Patterson Homes on the job.