We were very satisfied with the results and process. No wet carpet to walk on when the job was done! Would definitely call on their services again!
- Kathy P....
AAZ XtremeClean LLC
The fellow was very friendly. He called to see if he could come early, due to a cancellation. He was apologetic for any inconvenience. He did a great job, gave good instructions regarding drying time; if I could walk on wet carpet without undoing what had been cleaned, etc.
- Suzanne E....
They did a fantastic job for a great price. Very professional. Best Chem Dry service we have ever used. Highly recommended. Will definitely use again.
- Jeffrey M....
It was ok... They do not vacuum first which is silly as the dry dirt is sitting there. Then they spray cleaning agent which wets the dry dirt and then they do the wand steam. they do move furniture and do place blocks or plastic under furniture to protect it from wet carpet while it dries. I prefer a cleaning system with more passes over the carpet, especially they do not vacuum first.
- Jon B....
ATolivers Carpet One
Tolivers' staff was punctual, professional, courteous, and thorough. Gave estimate before work performed. Carpets look great. Even left two pair of booties for us to walk on wet carpets. Only minor complaint was some cleaning solution left on adjacent hard wood floors that I had to towel up. I would certainly use Tolivers again for any carpet cleaning.
- Robert C....
DOxi Fresh of Prescott Carpet Cleaning
Workmen associated with the franchise in this area are superb, however, the management/owner is severely lacking in business acumen or customer relations and respect. Hotel management had negotiated a semi-annual agreement with the company for commercial carpet cleaning arrangements and actually had several satisfactory seasons which entailed shutting down the hotel and hiring furniture moving and cleaning personnel to accommodate an OxiFresh crew of 2 to 3 persons to perform the agreed upon services within a 4-6 hour time period. Unfortunately, the last encounter with this franchise was a costly disaster. The company only sent 1 workman who worked tirelessly for 12 hours straight to complete the job - all the while being berated by his boss for requesting additional personnel and for not working faster (as if that was possible given the size of the job). Their lack of providing the necessary manpower to perform the job cost this customer in loss of business due to an inability to book rooms with wet carpets that evening and the following day; paying overtime wages to staff and moving contractors that had to wait to complete the cleaning process; and adding extra security to watch over rooms with open doors to assist in the drying process overnight. Fans and air conditioners had to be run in empty rooms to avoid mold and mildew forming on wet carpets in the Arizona August heat. In speaking with the owner and area manager during the process, requesting they honor the company's time frame agreement, they were unable and refused to send additional personnel or compensate for the financial damage to the hotel. They offered no discount, no apology and no indication that they valued the customer. BYW, we discovered that this company franchise owner, Natalie Erhlich, covers Northern Arizona and the Phoenix Metro area and is headquartered in Colorado, with other complaints filed directly with OxiFresh. OxiFresh... GOOD product concept.... BAD franchisee.
- Kala P....
AWEB & DEB UNIQUE DRY CARPET CLEANING
THE UNIQUE DRY CLEANING ALLOWED ME TO ENTERTAIN THAT EVENING WITH A CLEAN, FRESH SMELL. THEY WERE VERY PROFESSIONAL, THEIR RATES WERE FAIR, & THE SPOTS & DIRT REALLY CAME OUT OF THE CARPET. I WAS IMPRESSED WITH THE DRY CLEANING METHOD.
- Deborah B....
AA Cleaner Choice by John Chotras - Carpet Cleaning
John explained in detail his type of service which is a type of Chem-Dry carpet cleaning. Arrived right on time and thoroughly cleaned carpets and some stains from our dog. This type of cleaning does not get the carpet soaked like some steam type cleaners I have had in the past. Carpets looked great. Would recommend again
- Robert D....
AD&L CARPET CLEANING
Dand L Carpet Cleaning has been cleaning our carpets for over 30 years! Dennis has sold the business to Mark - Mark has been cleaning our carpets for the past 7 years - he's always responsive, punctual, professional and does a great job! I absolutely trust him in my home - he also cleans my mother's carpets. The carpets look like new when he's done and he does everything required to protect our furniture from the wet carpets. I won't have anyone else clean our carpets. I am and have always been 100% satisfied with his work.
- Therese D....
ABradley Carpet Cleaning
He was very courteous from beginning to end. He moved the furniture during cleaning and placed the legs on plastic pads afterwards to prevent marking up the wet carpet.
Business Description: We are a dry carpet cleaning company that use the Host Dry Extraction system. We use eco friendly products in our approach to all you cleaning needs. Whether it is carpet cleaning, upholstery cleaning, tile cleaning or rug cleaning. Organic Dry Carpet Cleaning will far exceed all your cleaning needs.
Recent Review: I have used Palladino's several times and they always show up when they say, and do a good job for the price. The two guys were efficient, rarely took a break, and its not easy work so I appreciate them helping me out. I tell everyone about them.
Recent Review: We used both services, this part of the review is for the window cleaning. It went just fine. Two men showed up on time, they were professional and didn't over bill us. I thought I had French windows but they said that the framework was inside the window, not outside, therefore would not charge for that service. They were quick, efficient and friendly. The carpet cleaning went well - the technician took into account that the carpet was pretty new and not too dirty, so he didn't try to up-sell me on a protectant application - I appreciated that.
Recent Review: We have been using Horizon carpet cleaning for several years. They were recommended by a friend and they are now the only carpet cleaning company I will use. I appreciate the true customer service that Bob and his team provide, and would recommend them to anyone who needs their carpets cleaned.
Recent Review: Excellent. Bill did a great job cleaning all the carpets in the house. Very professional. I liked that he based the price on the square footage and not just the number of rooms. Will definitely have Bill out again to do the carpets.