Everything went well, from our initial phone inquiry, to Marty's visit to our home to give us an estimate, to the installation and to our use and enjoyment of the fence. We don't have any children, but we wanted a fence that would keep small critters such as lizards and rabbits from running into our pool -- and keep leaves and other debris from blowing in at ground level. This fence works remarkably well in those regards. The mesh fits snugly to the pool deck; I had worried that there might be a gap of an inch or 2. I also had worried that drilling post holes might cause some cracking in our newly refinished deck, but that was a needless worry. The holes were cut cleanly with a machine that Marty uses, and his measurements for the posts and holes were perfect. There are a couple of steps that lead up to the attached spa, but the fence rises to follow the steps and looks good. We couldn't be happier with our pool fence.