Patagonia Natural Stone Tile Installation

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Recent Review: The owner, Hank, is very knowledgeable, honest and reliable.  He and his team were an absolute pleasure to work with.  He really knows his business better than anyone else we interviewed.  They did a beautiful job cleaning our marbella stone floors which included filling holes and some restoration and we couldn't be happier with the results.  He even said he can restore our saltillo tile on the patio which we will be calling upon him for in the not too distant future.  We highly recommend AZ Stone Care.
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Recent Review: They are really smooth at their work and they have employees that if they feel that their job is exactly right, they're unhappy and make it absolutely right. They are great and I don't have any complaint with their price either.
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Recent Review: Mike was able to measure and schedule me in very quickly!! Mike was always professional and handled difficult situations well. Leo and his partner installed the tile in one day and finished up the grouting the next a.m. Clean up was great! I will hire for my next flooring job.
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Business Description: Owner does the work himself to control quality. We accept cash, check, or credit cards.
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Recent Review: Price was too high.  Did not need wood flooring appropriate for Manhattan apt w/ view of central park.
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Recent Review: Beautiful product, good prices. Only issue was a delay in shipping of several weeks due to inventory. This delay caused issues with scheduling on a whole-house renovation and it would have been quite useful to know about upfront, rather than having to call them repeatedly for updates. When the flooring finally arrived, weeks late, it was beautiful and in very good shape. I would use them again, but I would order much earlier than needed to allow for any delays.
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Business Description: Superior Subcontracting Services
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Business Description: Natural stone for a lifetime
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Business Description: COST IS DETERMINED BY THE JOB. MAILING ADDRESS: PO BOX 3905, SEDONA, AZ 86340. MAY CONTACT THROUGH EMAIL.
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Recent Review: First day installers were punctual, rapidly started the prep work on floor (I had removed carpet, trim and mopped/vacumned concrete pad already to save on labor charge) They removed a 4x4 section of tile at Entry Door. Leveled concrete pad with self-leveler in needed areas. Second day installers were later than the first day (I was staying up to get them into the house, I work nights so I would stay up, let them in and go upstairs with earplugs ;) .. Third day installers were around an hour later than before and only had 2 guys instead of the 4-5 previously. The biggest complaint of entire job was the finish detail. They pulled up the base boards but in several areas the baseboard was slightly damaged or unpainted (home builder laid baseboards before finished floors **(dopes imho)** not one offer to repaint them was made (even if extra charge was incurred), secondly the stairs to sunken living room were initially trimmed in quarter round. It looked absolutely sophomoric in attempt and was finished extremely POORLY. After the third day (now Friday) I called the sales rep and let them know my issues, to their credit they tried to resolve my issues though there was several days lag before the installers could come fix their issues. Day Four (now several days later) installer came, (unannounced as someone forgot to call me from their office) and retrimed the stairs beautifully with matching baseboards (4 1/2 inch) that they found and sourced (REDEEMING QUALITY!!!) While waiting for installer to come I had noticed that there was a gap in the first riser... When installing they had to glue them down, and they measured off cut piece to wall but then installed it under wall leaving a 2-3mm gap, which they then filled with a piece of scrap, once you noticed it, you could see if everytime you walked by. I asked about fix for this, and installer talked about difficulty and it was not fixed (though trim on steps were done above my expectation.) Day Five (now over a week since inital install) Installer came out to fix issues with baseboard that was not properly lined up to the same level as other trim pieces around it and fixed the gap in the first riser. Job was completed to my wifes (final boss) approval and I cut them a check for the remainder of their 50% holdback (REDEEMING Quality) Floor went down fast and pretty solidly for not as an expensive flooring type. I really like the choice of flooring and think it will hold up well to my family (2 girls and 2 dogs and my wife). The installers that Onsite uses I believe are subcontractors and I believe that affects their overall quality, while my job was a fairly big job, the pricepoint was not exorbitant, and I feel as if it was a and quot;Good enough and if he doesnt complain we collect our money and goto next joband quot;. The sales rep seemed genuinely concerned at my retorts to the quality of finish work (I was asked to send pictures) and overall the job was done to MY SATISFACTION but the amount of time it took was a little offputting. I stand firmly on the fence if I will ever give Onsite another job (I need new carpet upstairs (around 1000sq/ft between four rooms) but them not collecting the funds until I was satisfied held them up in my mind as atleast a Company that atleast makes an effort. I live in the far west valley and the distances involved for them is probably far, but I always felt it wasnt apporpriate that if they use subs, that the sales rep or a rep from the company did not come out and inspect final work. I dont know if that was a problem because my sales guy was out of town that weekend or if that is a regular thing for them (the installers did take my check made out to Onsite Design). Eitherway the floor is done, and we like it, the process to get their was not as good as I would of hoped.

Reviews in Patagonia for Natural Stone Tile Installation

AMajestic Flooring LLC.
Rod refinished and replaced some damaged hard wood floor. It was an older house, and was not going to be an easy fix. Rod did an excellent job refinishing and replacing the wood floor. You could not tell where the old ended and the new began. Very high quality work done by Majestic flooring.
- Ben B....
ABilbie's Interiors
Richard came out to measure the floor and to give us an estimate to install a new floor.  However, when he got there and looked at the existing damage, he assured us that his people could repair the problem for only the cost of a service call.  I was very impressed with Richard's honesty!  I doubt that many business owners would have been honest enough to bring up the option of repairing the existing floor, especially since it was obvious that I was fully expecting to replace it.  He basically gave up the revenue from a full floor replacement (likely to be about $8000) for the fee of a service call.  (The repairman came out today, and did an excellent job of repairing the floor.)  I was very impressed and appreciative, and Bilbie's will definitely be first in line when I have any flooring work to be done in the future.
- Jim W....
AWAGON WHEEL FLOORING
Wagon Wheel Flooring was very professional in all it's dealings. The floor was installed on the date they promised and installation was excellent. The installer was very polite and almost went overboard in cleaning up after himself.
- Jack A....
AMajestic Flooring LLC.
The work turned out great. The crew was professional and on-time. I would use them again and recommend them to others.
- Susan P....
AWAGON WHEEL FLOORING
The installer, Juan, did a nice job. He made sure the floor was properly prepared. He laid the new carpet and took care to be sure the job was done correctly. He secured the railing and put new protective strips on the steps. We will have no problems referring new customers to Wagon Wheel Flooring.
- Richard P....
ALuis Angel Barrera
OUTSTANDING QUALITY WORKMANSHIP! Fair price with value added as he picked up flooring from HD. Would definitely recommend and use again for any tile job.
- Diane E....
AThe Handy Graham
It was a really unique job. Scott took a look at it and found a really solid solution to the challenge. He got it done quickly, when he said he would do it, and communicated really well! He's a quality asset!
- Ammon B....
ASedona Home Center Inc.
very good service kept to all schedules excellent product very professional all the way around
- Margaret S....
BPARKER TILE
Keith Parker got back to us immediately. He came that same day to inspect the job. He gave us a firm quote for the work that evening. He worked hard and carefully and completed the work as requested. He was courteous and wiling to answer questions as he went along. Good job!
- Frank M....
ADARK STAR FLOORING LLC
They're perfect. It was wonderful. They showed up and moved all the furniture. They worked hard and did a great job. I would recommend them to anybody. I just interviewed them over the phone and they sounded really good. Their prices are good. We had a lot of furniture to move and they're willing to do that. They could do on the time frame we wanted and they're available to do that.
- Mary F....