Higley Swimming Pool Remodeling

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Oasis Creative Surfaces, LLC
Business Description: Oasis Creative Surfaces, LLC is a general contractor licensed in the state of Arizona to design, build, install and maintain new pools, as well as remodel pools, for both residential and commercial application. Our focus, for both design and construction of our signature pools, is to not only build them with an earth-friendly approach, but to maintain the pool as well as the water, with a long term, easy on the environment methodology.
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O'Neil Concept Group
Business Description: New pool design and construction services
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JMax Pool Plumbing
Business Description: We are a swimming pool & spa plumbing subcontractor for new construction and remodel pool projects.
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Premier Pools and Spas of Arizona
Business Description: From simple to extravagant and everything in between, we’re ready and excited to help you design and build your new swimming pool! We’ll be there with you every step of the way ensuring your swimming pool meets and exceeds industry standards while incorporating the best equipment available – all without breaking the bank.
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Aloha Pools Inc.
Business Description: Aloha Pools Inc. specializes in new pool construction, pool repair, spas and water features. Aloha will give you a one of a kind pool that will meet your needs practically and financially. Call today!
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Love Pool Care
Award 2018Super Service Award
Recent Review: First, we have used Lovepoolcare for weekly maintenance for a year since we've owned our home. Our large cement water feature was in need of repair. It's pretty hard to find someone who does this, made several calls, then called Lovepoolcare, who led us to Rockworks (another good service provider). Since we had to drain our pool for the repair, we called Lovepoolcare and they came to our rescue, draining the pool with almost no advance notice. Rockworks noticed the plaster in our pool was pretty rough, suggested we might want to replaster since the pool was already empty. As soon as the water feature was fixed, we worked with Michael Love and Gonzalo Martinez, the renovation superintendent, to get exactly what we wanted. They accommodated our "add-ons," things we decided to do as long as we were going forward - pebbletec finish, new LED pool light. They also assessed our project and made constructive suggestions about some repairs to the underlying concrete of the pool (further assessed that it wasn't necessary) and gray-colored popup heads in the steps and floor to blend with the color of our pebbletec, addition of tile step and seat markers that are very attractive. I think the renovation process went as smoothly as a big project can go - any delays were due to their diligence noting items that needed to be revisited to make them completely right.
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Blue Coyote Pool Service & Repair, LLC
Business Description: Provide weekly maintenance
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Aquienta Pools
Recent Review: I couldn't have been happier with the results. From consultation and design plan to completion and clean up this company is really professional. I wanted a spa feel to my back area and that's just what I got. Kelsey was my personal project manager and she was fantastic! She communicated well and made sure my every request was met. I changed my mind a few times on colors and once the project began I added a few things. She made me feel like my wish was her command. Every sub was scheduled through the main project manager and things ran smoothly. It was a long project and complex but it turned out amazing. Here were some areas I think Aquienta excels, they clean up every day, they have an eye for detail, they come out and give a personal consultation and user instruction at the end of the project. If I called and said a paver was loose or a paint wasn't quite right, it was fixed immediately.
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Shasta Pools & Spas
Business Description: Since 1966, Shasta Pools and Spas has been building Arizona swimming pools with precision and expertise. Whether you're looking for a pool for excitement, fun, glamour or relaxation - we cater to any of your needs. As your #1 swimming pool builder, Shasta provides you with great customer care, prompt service, superior communication and simple financing options. We know building a pool can raise many questions and Shasta will be there for you every step of the way!
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E and E Pools Pool Service and Repair LLC
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Award 2018Super Service Award
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Recent Review: E&E did a really nice job listening to what we wanted, and in the end delivered exactly that. The employees were professional, courteous, and skilled, and proved why E&E has such positive reviews on several platforms. Thanks Arnold!!

Reviews in Higley to Pool Remodeling

FAquavida Pools
around 2 years of work non stop verbal abuse by owner and poor workmanship with no supervision. see bbb for some details.
- Mark S....
CEXCELL POOLS
THEY WERE THE HIGHEST BID BUT WE THOUGHT THAT IT WOULD BE WORTH IT FOR A JOB WELL DONE. WE WERE VERY DISAPPOINTED AS THEY WERE UNRELIABLE, AND WE HAD MANY PROBLEM AND DELAYS WITH THE JOB. THE FINISHED PRODUCT IS NICE BUT IT WAS REAL HEADACHE GETTING IT DONE.
- Revonne M....
ARockman Pool Service
Overall, I was very pleased with the services that Rockman provided.  I was able to see examples of upgraded pool resurfaces and  got advice on the new  variable speed pool pumps, the advantages/disadvantages of chlorine vs. salt water systems.
- Timothy M....
AE and E Pools Pool Service and Repair LLC
E&E did a really nice job listening to what we wanted, and in the end delivered exactly that. The employees were professional, courteous, and skilled, and proved why E&E has such positive reviews on several platforms. Thanks Arnold!!
- Joseph A....
AImmediate Pool Builders & Repairs
Got about 6 quotes for a pool resurfacing and re-plumbing job for a large diving pool. Immediate was the second lowest quote. Didn't feel comfortable with the contractor that gave the lowest quote so we went with the next in line who did give us a good feeling. The owner of the company was the same person who came out and gave the quote. Also had some good suggestions on the pool remodel project. A lot of times I feel like contractors give suggestions to increase the size of the job but I got the feeling from this company that he gave suggestions to improve the final product.  The only speed bump in an otherwise great experience is when I showed up for my appointment to pick out tile and the surface color at their office, no one was their to meet me. I had to wait around an hour before someone showed up which I did since it would have been a 30-minute ride back home. The actual construction went very smoothly. The construction schedule they gave matched up exactly with what they told me would happen. On the day they were supposed to chip the old plaster out of the pool, I came home at lunch to check on the progress and was dismayed to find no one at my house but then I was thrilled to go in the backyard and find that they had already finished what they were supposed to for the day. It's been about a year since this job was completed and we couldn't be happier with the remodeled pool. The surface is holding up great and pretty much looks the same as it did a year ago. They also redid a lot of the plumbing, did some structural repairs and installed a new efficiency pump. All aspects of the remodel were done well and are still working great today. Would highly recommend this company based on my experience.
- Avery R....
APC POOL CARE
We have been using Paul for years and both my father and me have never been disappointed in his knowledge base and work suggested. Fair and timely with great quality work. Couldn't ask for more.
- Nancy M....
FOutdoor Xscapes Inc
We contracted Outdoor X-Scapes for a new pool build, plus landscaping in the back and front yards of our home. Our designer created a beautiful design for us and within our budget. We were so excited to start our dream backyard. After we made our initial deposits, things seems to start quickly. Within a few weeks the construction on our pool began. In the end of October the excavation was completed and the rebar and installation of the plumbing and electrical began. Little did we know, we didn't fully pass our 1st inspection because the conduit for the wiring was not to code with the cities requirements. We were not home at the time of the inspection and were not aware of this. The company apparently missed it as well. The shotcrete was installed around Thanksgiving. Our designer called us shortly after and advises us that he "forgot" to write the pool cooping in the contract! He tells me that we have to do a change order and not to worry, because while we have to pay for it, he is going to pay us back from his commission. Yes this man promised to give us our money back basically out of his paycheck. Okay, I say, everyone makes mistakes and I don't get angry or upset with him. I agree to the change order. After the shotcrete, our pool tile was installed. Unfortunately we were not home the day it was installed and when we got home we were surprised to see that it was not what we had picked out. Why? Our designer had told us to pick "any 6x6 tile" from the National Pool Tile website. So we did. We provided him the information and thought that's what were getting. Nope! Apparently the tile we chose was an upgraded tile. Instead of contacting us and letting us know and offer us the option to choose something else or pay for the upgrade, he thought he would pick something close for us. We chose a teal and sand colored tile, because we wanted a more beach or tropical feel... We got ROYAL BLUE. Not only did he pick it for us, he lied to us about it, until we confronted him face to face and he finally admitted he was afraid to call us! So now we have this royal blue tile that we don't really like but he says to make up for this mistake, he's going to give us an upgraded pool interior at no additional cost to us. We agree. Next they showed up to install our landscaping with a two hour notice! I was already at work, and could not return home. I was surprised because when we signed our contract, he advised us that we would be able to go to the local nursery and pick out our plants and tree before the landscaping install. That NEVER happened. As a matter of fact, he chose our landscaping for us too! What a thoughtful guy! No, incredibly rude and unthoughtful. We have an HOA and only a selective few plants are permitted in the front. He picked a cactus for us, and we have a small child. So clearly this guy has not listened or learned anything about our family after his many trips to our home. I thought, well at least he did listen when I said no palm trees, but we were still shocked that he never consulted us on our plants. I decided be nice and not rip him to shreds over it. So now it's time for final inspection on the pool and guess what, when the inspector returned - we failed. We failed for several reasons. Part was due to things we didn't do and part was because of the electrical wiring conduit not being up to code. As a homeowner we failed because we were not advised by our builder what was and wasn't allowed per the city code. Although if you ask our designer, he gave us a packet with information. He did not. He actually has never given us anything, no packet about safety and city code, no owners manuals... NOT A **** THING. So we find out that because we don't have a pool fence, we need door alarms and we can not have a pet door as it is considered direct access to the pool. So our designer tells us to go down to the Home Depot and get door alarms. Simple enough, right? So we thought. We were lucky enough to still have our original back door (not sliding glass) from when the house was built, so we put it back on and that solved the pet door problem. So we tell our designer that we have addressed all of the homeowner issues. He says they have fixed the conduit issue. We call for another inspection. WE FAIL AGAIN. The Home Depot door alarms are not up to city code either! And surprise the conduit is not up to code still. It is supposed to be 12 - 18 inches deep... it was 1. 1 freaking inch deep. So we remove the door alarms, and head over to the local pool supply shop and buy their door alarms at 3 times the price we paid at Home Depot. Our builder called the inspector to determine exactly what the "issue" is. He advises that the spot behind our pool step is the problem and the conduit should be 12 - 18 inches deep but can be 6 inches if they cover it with 2 inches of concrete. Our designer texts me and says they are just going to cover it with concrete and pavers. I immediately say no! I am not okay with that. I then called the city inspector myself and got the details on city code from him directly. The following day I call the office and speak to the Operations Manager and unload on her about all of the issues I have told you about above. She has no clue any of the tile fiasco, the upgrade promise, the landscaping or any of our frustrations have occurred. She tells me that she is going to have the owner call me directly. He does. He was very surprised himself to find out his designer made all of my choices for me. He too seemed really upset and assured me that we would be in code and that he would honor all of the promises our designer had made to us. The following week, no one shows up to work on the pool. I call the next week and they advise that the electrician said he had fixed the conduit. I say that's weird because it doesn't look like anyone has been here. They call for another inspection. This time the original spot has been corrected, but just a few feet to the left, he finds that again the conduit is only an inch deep. So again we fail for this reason. So I call the owner directly to deliver the news. He again is very apologetic and says he's going to get it taken care of. This goes on for a few weeks to the point where the owner and I are texting and talking regularly and are on a first name basis. The sub contractor that was used would lie to him and say he had corrected when he had never been to our house. I am now working from home daily, so I know when someone comes and goes and he never came on several promised times. Finally one of the superintendents comes to the house and digs the trench for the **** sub contractor!! He digs out more than 12 inches so that the **** sub can do his **** job the right way! He finally shows up after the owner making several calls and gets the conduit down. It only took us 5, yes 5 freaking times to pass inspection. So finally everyone is happy that we can move forward and finish this job... by the way it's now February. The interior upgrade we were promised was installed and they filled our pool. Another sub comes and acid washes the pool and dumps soda ash in it... and no one has been back since. I have been researching a proper startup and I don't think that was done. I have no clue how to program my pool pump, because well I don't have a user manual. The entire experience with this company was awful. While I do appreciate the owner personally addressing all of my issues and concerns, it never should have had to go that far. The designer is a bold faced liar and I am sorry to say that while he did give us a beautiful design, I can never in good conscience recommend this company to anyone and shocker, he never paid us back for the cooping like he promised. What a piece of work this guy is. Long miserable story short, DO NOT HIRE THIS COMPANY. They have terrible communication with you. They do not tell you in advance of when they will at your home working. On each occasion the designer either didn’t tell me that we’d have people at our home or would text me an hour before hand. That’s not good customer service at all. I really feel like we were not provided you with knowledge to care for or even properly operate our pool, and their answer is always “hire a pool service”. The contract says the start up comes with initial chemicals pool brush and net. I got the brush and net, but no chemicals. They did a lazy man’s acid wash on our pool surface (not the proper way based on all the research of done for a quartz finish, and not the way even the National Pool Tile’s website says. They have a video on how the quartz finish should be done, and that was not how ours was put in). After 3 days of acid washing , they dumped bags of soda ash in it and we haven’t seen or heard from anyone since. Each time I’ve reached out to our designer with questions after the fact, he’s told me “ all maintenance from this point forward will have to be done by either the homeowner or a pool cleaning company”. I had a pool service out yesterday and the man told me “I have never seen anything this bad after a new build”. He was shocked they programmed the pump to run only 4 hours a day, as most builders require 20-22 hours a day after the initial startup. He opened up our pump to see the filters and couldn’t even get them out because they were so heavy and full of plaster sediment. They were so clogged up with all of the sediment from the acid wash that he debated about just replacing them. 1 month folks, we have had our pool filled for 1 month and filters that are supposed to last 3 years are almost junk! He finally got them out and began to clean them with a pressure wash. I have a mountain of blue plaster now on the side of my yard.
- Krystle G....
AImmediate Pool Builders & Repairs
Honest, professional & reliable. Remodeled pool interior finish, completely replaced waterfall tile, installed new perimeter tile. Fast scheduling & completion, very hard-working crew, BEAUTIFUL job - we couldn't be happier. Would hire again any time.
- Diane P....
ARONDO POOLS AND SPAS, INC.
Rondo pools did an excellent job though out our project, from design to finish. They were able to translate my vision into a plan closer to what I imagined than the other pool companies we met with. Everyone was helpful during the process and answered all our questions. Our super was great, came by when we had questions and to check on each step. He was detail oriented and even helped with the start up so we could get in the pool a little sooner. We would certainly use them again.
- Alexandra S....
AAqua Shine Pools
Brandon is very responsive. honest & informative. The new Hayward filter he reccomended is the best one I've ever owned.
- Bob S....