Gerald was very prompt, efficient, and respectful as he came out to address my urgent situation. He fixed the problem within an hour, charged the rate that I was quoted on the phone, and didn't try to up-sell me on a bunch of other services. Gerald also took the time to describe the problem and give me tips for preventing future issues. I would definitely trust Reddi Services to come out for future service and I would recommend them to friends. I greatly appreciate how they were able to address my emergency within hours.