Fairbank Fireplace Remodel

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Business Description: Family owned, licensed and BPI Certified Arizona Corporation engaged in the installation of insulation and hearth products since 1977.
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Business Description: Billing procedures are as follows: 1/2 of total amount of job to begin work; and balance due upon completion. All work is custom and owner hands on and is warrantied. Been in business for over 25 years
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Business Description: Ancient Stone® is more economical and durable with greater design flexibility than natural stone. Proudly made in the USA, Ancient Stone® is locally produced in Phoenix, Arizona and shipped worldwide. Ancient Stone® will turn your home or business into a distinct and dramatic expression of classic elegance. Traditionally, cut stone has been synonymous with strength and security. Architecturally, Ancient Stone® has blended these virtues into a variety of cast stone products to represent the best. Originally developed as a structural alternative to natural stone, our material has been in use for over sixty years, withstanding the test of time in all climates and regions. Ancient Stone® is available in a wide variety of rich Mediterranean, Tuscan and Southwestern colors. Structural elements such as columns and balustrade, as well as, architectural elements like window and door surrounds, are the perfect alternative to natural stone. As an alternative to conventional floor covering materials, Ancient Stone® pavers provide ease of installation, affordable pricing, thermal capabilities (cool in summer, warm in winter) and beauty, making them a logical choice for any type of flooring. As an exterior surface, Ancient Stone® lasts a virtual lifetime. Once you see Ancient Stone® you won't settle for anything less. Our Trademarked texturing® process gives Ancient Stone® the rich look of carved stone. Ancient Stone® has been produced exclusively at our Phoenix location for over ten years, creating points of pride for international celebrities, as well as prominent businesses in the community.
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Business Description: Earth Builder Construction, L.L.C. Serving Southwestern AZ. Since early 1980's General Contractor Residential and Commercial LICENSED - BONDED - INSURED P.O. BOX 4574 RIO RICO, AZ. 85648 Expertise: GENERAL CONTRACTOR Specializing in stone (flagstone, river rock, catalina rock etc.), saltillo, pavers, concrete, masonry, remodels, new construction, roofing, framing, porches, pergolas, beehive chimeneys, foundations, windows, doors, demolition, additions, custom (artistic) construction, patio's, slabs, retaining walls, Rip Rap walls, stem walls,concrete overlays, Sun rooms, Renovations, alterations, Rock veneers for houses, natural fireplaces, custom BBQ Grills, sub-contract, construction management and lots more! CALL US to set up an appointment! or check our website out! Free Estimates! Phone:(520)281-8079 Cell: (520) 313-9609 - (520) 313-6848 Fax: (520) 281-1249 E-mail: earthbldr04@hotmail.com WebSite : www.earthbuilderconstruction.us
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Recent Review: Kathryn was helpful with quotes. Gave me a variety of options. I came back several months later to do the job and she was still responsive and helpful. David was also responsive and good at what he did. My one concern was that he proceeded to cut into my fireplace to make the box fit. Ultimately this wasn't an issue because there is a frame aesthically, and it had to happen (or I would've had to switch to a smaller model insert), I just really wanted to be communicated with. I was home most of the time, but even if not home, I wanted a phone call. At the very least, this would've given me a chance to cover items nearby with sheets to protect from dust---I really wish they had done this without me asking but I would've liked to do it myself if they didn't. I sensed from the conversations that his assistant was very much learning. The assistant was capable, but to me that means the supervisor shouldn't leave the job. He did for a couple hours and I think this made the job take longer. Luckily, they did not bill me for this time. Finally, they did leave some aesthetic blemishes on the fireplace stone. I called them after a couple days and they were at my home the next morning, buffing/repairing the stone, apologizing, no cost, and letting me know it would take a little time/wear for the stone to not look freshly buffed. Overall, satisfied. Not perfect, Not fantastic, but good.
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Recent Review: First, he helped us with the design. Then, he executed the design all the way through till finish painting. It's gorgeous. What stood out about this service was his ability to understand what it was that we were trying to achieve and being able to then do the design work and execute it.
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Award 2018Super Service Award
Recent Review: Wonderful experience. Robert arrived a day prior to meet with foreman Ivan. They all arrived on time and completed the project in one week. The crew was professional and accommodating. Extremely satisfied.
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Recent Review: Used my fireplace the night before and we started to notice a smokey smell. The next morning I wrote down 6 names of chimney sweepers from angies list and called several hoping to have someone out today due to upcoming cold front. All were nice but Larry said he would squeeze us in this afternoon. He and his partner came out that afternoon, calling me ahead of time he was on his way, and swiftly and cleanly did his job. Excellant results, we used our fireplace that night with no further smell.
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Business Description: Blacksmith shop creating functional art for the home
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Recent Review: We are new to the Flagstaff area, and after living in the house for 3 months, we identified work that needed to be done.  One of these items was about heating.  We have gas, forced air heat, which varies over a 4 degree range and is not very comfortable.  In addition, we had a bulky pellet stove that had an ugly hearth and mantle and took up too much of the living room. Our old house was oil/hot water heat, which I find more comfortable.  In addition, we had a pellet stove on a 4 season porch.  I have also heated by wood (pot belly stove).  Heating with wood in an energy efficient stove is nice.  It provides a zone that you can warm up in, and it is nice to watch the flames.  The biggest drawback is harvesting, cutting, splitting, stacking and hauling the wood. The pellet stove also provided a warm zone that was nice, but not as nice as the wood stove.  The main drawbacks were getting, stacking, and hauling the pellets, the noise it makes and the fact that it doesn't work in a power outage (electric pellet feed).  The pellet stove was a Quadrafire fireplace insert.  I custom made a hearth, surround and mantle for it.  The stove would come on and a blower created draft for the fire.  Once it heated up, a second fan would blow hot air into the room.  It was extremely noisy. Having reached my middle 60's, I didn't need all the exercise, and since we are on city gas, I looked into a gas fireplace.  I went to all 3 shops in town, and Flagstaff Hearth and Home was the easiest to work with.  My initial fireplace was too large for the house, and the sales people at Hearth and Home did a great job of picking the right fireplace for the application.  They came out and looked at the job and came up with a plan. The things that didn't work well were the communications and installation schedule.  We were promised a plan prior to the installation, that never materialized, and we might have changed some things if we had seen it.  There was also a problem getting the installer on site, and we were delayed a few days for that.  There also was a snafu with the burners that delayed using the unit for a few more days.  I considered these small things, more inconvenient than anything. With the unit in, I am very pleased with the result.  The fireplace has a remote that is also a temperature sensor.  You can move it around the room to create a comfort zone that can be adjusted.  The unit does a great job of heating the main living area, and allows me to keep the rest of the house at a lower temperature.  Another great feature is that the unit has a smart thermometer.  As you approach the correct temperature, the unit lowers the flame instead of providing a straight on/off function. At this point, we have the enclosure done in concrete board, at our request.  We want to live with the unit for a while so we can get used to the size and shape and then we will decide what "finish" we will do.

Reviews in Fairbank to Remodel Fireplace

AROOF DANCERS
Very nice company. Came out to check our fireplace and chimney to see why smoke was coming in. Found the problem and fixed it quickly, offering suggestions.
- Judie A....
AAls Home Imporvements
First, he helped us with the design. Then, he executed the design all the way through till finish painting. It's gorgeous. What stood out about this service was his ability to understand what it was that we were trying to achieve and being able to then do the design work and execute it.
- Don L....
AAmazing Scapes LLC
Wonderful experience. Robert arrived a day prior to meet with foreman Ivan. They all arrived on time and completed the project in one week. The crew was professional and accommodating. Extremely satisfied.
- Glenda N....
AA Joy Chimney Service
Used my fireplace the night before and we started to notice a smokey smell. The next morning I wrote down 6 names of chimney sweepers from angies list and called several hoping to have someone out today due to upcoming cold front. All were nice but Larry said he would squeeze us in this afternoon. He and his partner came out that afternoon, calling me ahead of time he was on his way, and swiftly and cleanly did his job. Excellant results, we used our fireplace that night with no further smell.
- John M....
FFLAGSTAFF HEARTH & HOME
When we made the appointment we were given a date and time that the work would be completed (Monday at 8:00AM) The Friday before the work was scheduled I called to confirm the appointment and was informed that they did not do installs on the day we were told. They gave us a different day and time. The night before the new date, we got a phone call saying the weather was kind of bad (just a few flurries) so they may not be able to make it, they would call first thing in the morning. I called them after 11:30 that day and was informed that they could not reach the installer.  After a few hours of phone tag we were informed that the installer had tried to take a shortcut, on dirt back roads in the snow, and got stuck. The owner was going to go pull him out and get back to me ASAP. I got no news until the next morning (Christmas Eve day) when I called him and he said it was after 9:00 PM  when they got unstuck so he decided not to call me. I asked him what time they would be out and was told I would have to reschedule because the truck was muddy and he wanted to clean it. At that point I asked for a refund of my deposit, I did recieve the refund but he did not try to make it right, just said OK and put it back on my card. The customer service was great until we gave a deposit, then it was as if we did not matter at all. Lousy business practices.
- Ed C....
FFLAGSTAFF HEARTH & HOME
Flagstaff Hearth and Home came to my house and took measurements, then had to call me back a few weeks later asking to come out and take measurements again because they had lost the original ones. I gave them a deposit for the insert and was told they would be out to install it on a Friday. They called me Thursday and informed me that the insert they ordered would not fit and that I would have to purchase a free standing wood burning stove instead. They assured me that my deposit check would not be cashed until we had come to an agreement on the purchase of a different stove. I went to their store on a Saturday to look at stoves and requested quotes. The following Monday my deposit check was cashed without me having received a quote on the new stove. I called demanding to know why my check was cashed, the person that answered the phone replied back that "it shouldn't have been cashed, somebody in bookkeeping must have made a mistake, let me talk to the owner". I was put on hold and then told that the check was cashed because they had ordered the stove for me in which I replied "how can you order a stove for me when you haven't provided me a quote?" On Wednesday I finally received a quote but it was not accurate, there were items that were missing and items that were included that should not have been. After receiving a few other quotes the remainder of the week (most of them were inaccurate) I decided that I did not want to do business with this company. I requested my full deposit back and was told they would send me  my deposit minus $150 for the cost of shipping the stove back. I informed the owner that I did not order a stove and would not pay shipping costs due to his mistake. I had to file a claim in small claims court against Flagstaff Hearth and Home to try and get my deposit money back.
- Scott J....