Our recent dealings with the Handyman connection were rough, to day the least. We needed a kitchen ceiling mudded and textured after I installed new lights. Since I have never done texturing before, I decided it would be much better to call in someone who has done it before. Our job was estimated to take about 4 hours, and was set up for a 4-hour period on a single afternoon. The handyman was 3 hours late and worked 1 hour longer than originally estimated, eventually leaving at 9pm without the job being completed. Of course we had to stay up to clean up afterwards in order to use our kitchen the next day. The following day, the handyman had scheduled a 10:30 am appointment with us. Yet he did not show up to work until 6pm, without a call, text or any form of contact whatsoever. That was too late for us, so we rescheduled the work for two days later. Then, two days later, he showed up 30 minutes later than planned. He worked 6 hours, left for three hours and then returned only to work until 9:30 pm again ? and the job was STILL not complete. And again, we were left with quite the clean-up job late at night. Earlier that same evening, we left a message with The Handyman Connection office stating that we absolutely had to have the job finished by the end of the day the next day. We had a call back from the office at about 8:30 the next morning and they said that their employee would work on the project all day with no interruption until it was done. Right after that call, the handyman showed up and stated that the work should only take a couple of hours. But, at about 1pm, he was still not done and again attempted to leave to go to another job! At that point we had completely lost our patience. We ?strongly encouraged? him to stay to get the job done while calling The Handyman Connection management to make sure that happened. Finally at 3:00 pm, the job was complete. Recall: this was mudding and texturing a 10? x 10? ceiling. A job that was estimated to take 4 hours on an afternoon took 16 hours over 5 calendar days. I have to say that the final result in terms of quality was actually quite good. Also, The Handyman Connection honored their original quote, which was very reasonable. Thanks goodness there was no change to the cost of the job, or I may have completely lost it. As they say, "good fast or cheap, pick two". They were good and cheap, u but not fast (or reliable).