Copper Queen Natural Stone Tile Installation

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Recent Review: The staff at Reva's Floor Decor was wonderful and helped us choose a design for our fireplace remodel that would fit our decor. With their advice we chose porcelain tile over stone. The tile not only looks phenomenal, it is much easier to keep clean. We are very happy and satisfied with their service.
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Recent Review: Price was too high.  Did not need wood flooring appropriate for Manhattan apt w/ view of central park.
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Business Description: Additional contact name - Carol M. Rocco. Family-owned & operated. Award winning.
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Business Description: Superior Subcontracting Services
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Business Description: COST IS DETERMINED BY THE JOB. MAILING ADDRESS: PO BOX 3905, SEDONA, AZ 86340. MAY CONTACT THROUGH EMAIL.
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Recent Review: We shopped around for contractors to put tile in our home.  After a few calls, we were called by the office manager at Total Imagery Tile, she was very personable and asked numerous questions.  Our estimate went smoothly, followed by a professional estimate, and a letter to inform us on the company itself.  There were 3 estimates higher then this company, and 1 lower. We booked the job and as the time came closer, Donna made sure our tile was ordered and in for delivery.  Mike showed up on time everyday and stayed on the job till 5 every night.  With the amount of Square feet, we were told that it could take up to 2 1/2 weeks to be completed, but this company took 6 days total and even worked with us as we still had to live in the house.  They did one bathroom at a time, and half the hall at a time so we could still stay in the house.  Mike helped us move some heavy furniture that my husband was unable to move.  When it came time for the kitchen to be done, he moved the fridge, stove, and dishwasher with such care.  After the tile was completely set and grouted, I thought there would be a huge mess to clean up.  I was surprised at how clean they left my home. The dust that was left was not much and he warned us at the begining that there may be some and to cover things. I was given a sheet on how to care for our floors once Mike was done, and Donna called to make sure that we were pleased with the work.  We told them we wanted to do our showers down the road, and they told us that we would recieve a discount.  I felt comfortable having Mike in our home. He is a true professional, and informed us the plans for each day of the project.  At night he made sure that all was cleaned up from the days work.  Every morning he met with us and asked how we like it so far, and if we had any concerns.  We have had tile installed in many homes, and this was the first time that everything went smoothly, and was finished before the actual deadline.  We have not had any cracking in the grout, like we did a month after the last tile project.  We are also pleased with the 2 year warranty that is offered.
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Business Description: My name is Eric, owner of Distinctive Custom Designs LLC. I relocated to Tucson in 1995 after separating honorably from the United States Air Force. I was assigned to Civil Engineering, where I learned many construction techniques and multiple types of flooring installation. I used this knowledge to acquire a residential and commercial contractor license to start my company. I have been Licensed, Bonded and Insured now for over 20 years, and I am considered a master installer in my trade. I install all types of fine flooring, including Tile, Natural Stone, and Wood. I have a very strong work ethic and work hard to complete each floor installation job with honesty, integrity, creativity and quality. Customer service is key to me, as a satisfied customer will refer me to friends and family. I appreciate the opportunity I have to work with each and every client I work for. I hope to include you as one of my happy clients soon!
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Recent Review: After meeting with Heather and choosing the right back splash tile and wood flooring for our house everything ran very smoothly. Their installation crew where prompt and very professional. Our floors and kitchen came out stunning and we have had many complements. On a side note I had gone to Home Depot to also get bids. When you compare the two I received a much better dealer at Carpets of Dalton and I was able to deal with the owners. I would highly recommend anyone considering new flooring to give them a call.
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Recent Review: First day installers were punctual, rapidly started the prep work on floor (I had removed carpet, trim and mopped/vacumned concrete pad already to save on labor charge) They removed a 4x4 section of tile at Entry Door. Leveled concrete pad with self-leveler in needed areas. Second day installers were later than the first day (I was staying up to get them into the house, I work nights so I would stay up, let them in and go upstairs with earplugs ;) .. Third day installers were around an hour later than before and only had 2 guys instead of the 4-5 previously. The biggest complaint of entire job was the finish detail. They pulled up the base boards but in several areas the baseboard was slightly damaged or unpainted (home builder laid baseboards before finished floors **(dopes imho)** not one offer to repaint them was made (even if extra charge was incurred), secondly the stairs to sunken living room were initially trimmed in quarter round. It looked absolutely sophomoric in attempt and was finished extremely POORLY. After the third day (now Friday) I called the sales rep and let them know my issues, to their credit they tried to resolve my issues though there was several days lag before the installers could come fix their issues. Day Four (now several days later) installer came, (unannounced as someone forgot to call me from their office) and retrimed the stairs beautifully with matching baseboards (4 1/2 inch) that they found and sourced (REDEEMING QUALITY!!!) While waiting for installer to come I had noticed that there was a gap in the first riser... When installing they had to glue them down, and they measured off cut piece to wall but then installed it under wall leaving a 2-3mm gap, which they then filled with a piece of scrap, once you noticed it, you could see if everytime you walked by. I asked about fix for this, and installer talked about difficulty and it was not fixed (though trim on steps were done above my expectation.) Day Five (now over a week since inital install) Installer came out to fix issues with baseboard that was not properly lined up to the same level as other trim pieces around it and fixed the gap in the first riser. Job was completed to my wifes (final boss) approval and I cut them a check for the remainder of their 50% holdback (REDEEMING Quality) Floor went down fast and pretty solidly for not as an expensive flooring type. I really like the choice of flooring and think it will hold up well to my family (2 girls and 2 dogs and my wife). The installers that Onsite uses I believe are subcontractors and I believe that affects their overall quality, while my job was a fairly big job, the pricepoint was not exorbitant, and I feel as if it was a and quot;Good enough and if he doesnt complain we collect our money and goto next joband quot;. The sales rep seemed genuinely concerned at my retorts to the quality of finish work (I was asked to send pictures) and overall the job was done to MY SATISFACTION but the amount of time it took was a little offputting. I stand firmly on the fence if I will ever give Onsite another job (I need new carpet upstairs (around 1000sq/ft between four rooms) but them not collecting the funds until I was satisfied held them up in my mind as atleast a Company that atleast makes an effort. I live in the far west valley and the distances involved for them is probably far, but I always felt it wasnt apporpriate that if they use subs, that the sales rep or a rep from the company did not come out and inspect final work. I dont know if that was a problem because my sales guy was out of town that weekend or if that is a regular thing for them (the installers did take my check made out to Onsite Design). Eitherway the floor is done, and we like it, the process to get their was not as good as I would of hoped.
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Recent Review: They are really smooth at their work and they have employees that if they feel that their job is exactly right, they're unhappy and make it absolutely right. They are great and I don't have any complaint with their price either.

Reviews in Copper Queen for Natural Stone Tile Installation

CExpress Flooring LLC
They advertise on TV a lot. They were really slow in getting started, and we had to renegotiating to get the contract because they took so long, but the job wasn’t too bad because some of the tiles were uneven, and it could have been better. The price was not too bad. They wanted time to start with, and because they didn’t bother to show up, I told them to forget it by sending them a registered letter in to that effect, and now we renegotiated it. It was a fair price for removing the old tile, removing the carpeting , cleaning up the floors and laying new tiles. We weren’t too much unhappy with the price, but like I said they were a little bit slow in dealing with us here in sierra vista. I would not use them again in the future.
- Charles D....
FAlley Carpet & Flooring
It started with them not making the start date. the floor had to be removed partially because of faulty pieces that the installer cracked and left in place. The project has been ongoing and complaints have been made with the BBB with no resolution. Parts of the floors are still bowing and lifting. they had someone come in from the maker of the floors and they stated that the install was bad. They also suggested to not allow standing water. we explained that there is never standing water however we will follow their advice. We called because the floor was bowing still a year later and the owner refuses to return calls
- Amy B....
ACOCHISE FLOOR COVERING
We took quite a while lining up materials. Troy was very patient with us. He even held his pricing for several months while our new kitchen cabinets were built and installed. As soon as the cabinets were in Cochise Flooring started on the laminate floors. In just a week they were done. We gave them a few days off so the new baseboards could go in. They will be back soon to install carpet.
- Richard A....
AGodstone Garage Door Service, LLC
Cody provided EXCELLENT service with each and every area/job. He was courteous, timely, hard working and honest and really did an excellent job. I would totally hire him again for any job because you can always count on him to do quality work at very reasonable prices.
- Pam K....
BLOWE'S
I liked the price, they had a sale and I got a good price.  Everything was great except for the time limit.  Once I got the installation it was good and it was just that from the time I purchased it to the time the actual install happened.
- Jose S....
DLOWE'S
Salespeople in store were clueless about install. I was sold a saw that was completely wrong for my project and had to return it. Store employees repeatedly gave wrong recommendations about installation and repeatedly told me how easy it was to do. It isn't. Ultimately, I hired one of their contractors to install the floor. This appeared to completely flummox the in-store employees who kept giving me paperwork to buy more laminate which I had already purchased. The floor installer did an adequate but not stellar job and never replaced the strip in front of the sliding glass door or the brackets which held the closet doors at the bottom. Unless you have construction experience, do not rely on Lowe's employees to learn a construction skill. They really appear to have no idea.
- Cynthia F....
FExpress Flooring LLC
They've been here three times already to repair it and the technician says they cannot fix the way it's buckling and the gaps on the floor where the dirt is getting into it. They said that was all that could be done, so we were contesting it. They just slacked up over the floor that we ripped up. It's really bad. They've been out trying to fix it and they said that was the best they could do. They're not truthful and their salesman would say anything to get a sale. They charged us a hundred dollars a square foot. They wouldn't call me back until we got in touch with the Better Business Bureau and called the credit card company and told them we were not going to pay. They called us when they found out that they weren't going to get paid until they got it fixed. They lied and I would never use them again.
- Catherine V....
AJames Hinkle
    My recently deceased elderly Mom had a fellow take out her "garden bathtub" and replace it with a ceramic tiled walk-in shower.     After she died and I used the shower I discovered it did not drain. You literally had to mop the water out of the shower.     I hired James (who touts 25 years experience).     Cutting the floor tiles out without messing up the side wall tiles looked like a hard job to me. But James and his son (helper) did that with no problem, bringing in their shop vac to keep the dust down, and laying a clear plastic over the carpeted bedroom entrance to the bathroom.     James corrected the pitch of the shower floor so the water naturally flows to the existing drain. He showed me with his level how the floor was equally pitched from all directions.     I wish I'd taken "before" photos. The shower really looked nasty because around the drain the first fellow had chipped the tiles and filled in with grout. James cut 4 tiles in a perfectly circular way to fit around the existing drain hole. Looks wonderful now!     The shower drains like a charm, the smaller tiles on the floor look like a shower should look, the cost was certainly reasonable and they worked effeciently and quickly, but I never had the feeling they were doing a "quickie" job.     Overall I was not only impressed, but also delighted with the experience. I hope I can find someone like James to do the other jobs that need tending around this house....he only does tile!! And I hope to have him tile the entry way of the front of the house.  
- Kathy M....
APRESTIGE TILE
Straight A's!!! I have NEVER had any service done more professionally than this one. They were professional, courteous, and kept the work space as clean as possible. The crew moved all of the furniture for us which was a BIG relief. They explained each step in the process as they worked. The choices of style of tile were wonderful. My wife got exactly what she wanted. The shower enclosure design really pleased her! If anyone ever needs a tile job done in this area, these are the folks to do it.
- Chris B....
BA Ward Cleaning & Restoration
He was here very quickly.  The sub-contractor he had working with him was very good as well.  We weren't very happy about the fact that we contracted with him to do our flooring, and it was a pretty slow process.  We got rid of our carpeting and had tile put down.  I wasn't go impressed with the quality of the work.  I don't think that they sealed the tile correctly because we already have problems with the grout breaking up.
- Andrew V....