We are 100% satisfied, I will start with that! I would hire them again in a heartbeat! Patrick Kieran and the team of men that were in our home for 6 weeks--start to finish--did a remarkable job!! They were professional, and very considerate of our home and some of the frustrations a homeowner can experience when everything is draped in sheeting and you cannot use your kitchen! Plus, we have a dog that they were very good to, and careful not to let out the door. They were prompt, or called if they were off the schedule, for the most part. Generally speaking, if they said 7:00am, they were here 5 minutes early! They were neat, careful about food and drink, and never left a mess anywhere-often sweeping up before they were gone for the day. We appreciated their attention to detail, and the pride they had in their work--whether they were drywallers, painters, tilers, or installers. They worked so hard to make our schedule work--we had a window of 5-6 weeks to get it completely finished and they busted their gut to do it and to do it beautifully! I ask a lot of questions; I told everyone that up front. Not out of doubt, but because I am curious, wonder why something is done a certain way, or unsure of our own ideas. They listened, were patient, and never made me feel like I was in the way or a nuisance. I also was present for most of the job--and on site, as well. I wanted to know the schedule for the week, or at least the next 24 hours so that I could schedule my day and commitments accordingly. I did not want one man in the house alone, and I wanted a supervisor around for the most part. They did their best. There were a few frustrating moments in the beginning when I wasn't sure who was in charge and knew our schedule for the day/week. But, I stuck it out because I believed in their talent and work ethic. We had "Group meetings" a few times with everyone here--just so I could get up to speed with things, ask general questions, etc. They were very accommodating to my wishes! At one point, some of the master bath tile had been put in, and my husband and I did not like it--at all. I was worried about our schedule being thrown off, or the crew getting sloppy with the re-do, but quite the opposite! (I don't think they liked it, either! Ha ha!) My husband called Patrick in the morning and asked him to call me as soon as possible--Patrick had plans already until noon--but he did call me , and cancelled his appointments to come see our issue in the bathroom. He then took me shopping again to find new tile--that day-- and was very understanding about our hesitance. His response to our setback also said a lot about his character and that of his company. He wanted us happy, and to love the finished product, and be pleased with what Kieran Brothers did. He did not make me feel like our feelings were unwarranted; just real, and he wanted us to always come into the bathroom and like what we saw. I liked that we did the shopping in stages. I always went with Patrick. I thought it would be overwhelming, but it wasn't. Part of that came from Patrick's calm and confident demeanor; also, he was honest and reassuring when needed. There was such a vast experience with types of materials, complementing colors and choosing styles; I always felt like they knew what they were talking about. From the beginning I just felt like I had found a diamond of a company to work with. They were honest, courteous, enjoyable to talk with, and they did their very best. Even when no one was watching. They care about their workmanship, and they have pride in Kieran Brothers. I do, too! Choosing Kieran Brothers for our remodel was the best decision we could have made!!