After removing the pony wall and shower, they failed to notice the large vent stack pipe rising up from the floor to the ceiling, right where I planned to put the sink. Cal's son told me my sink would fit with no problem. When I asked him several times to please measure before I bought the sink, he said it wasn't necessary. "I've done so many of these jobs, I can tell your sink will fit without measuring." The sink didn't fit and I couldn't return it. I wanted them to replace the floor with a 3/4" plywood subfloor, cement board, and porcelain tile. Instead, they wanted to put cement board and tile over the old vinyl and particleboard floor. I asked them why they wouldn't remove the old floor. Their reply: "It's just too much material to remove." My entire bathroom is only 8 x 7.5 feet. I insisted that they at least replace the particleboard subfloor where the sink and heavy bathtub were going to be. My plumber was on site while they were working and quickly saw the reason for their reluctance: They didn't know how to remove a floor! They were smashing it on the edges with a hammer and trying to stomp it out with their feet. Instead of making nice, clean cuts parallel to the wall, they left terrible jagged edges that new flooring couldn't be attached to. My plumber said, "No, guys! That's not how you do it," and proceeded to teach them how to remove a floor. Cal wanted to wall over my only window but did not offer to install a vent, which would have left my bathroom without any ventilation. This is a Code violation. A company that specializes in bathroom remodeling should know better. I bought expensive cabinets for the bathroom. Instead of waiting to assemble them inside the bathroom when it was finished, Cal's son assembled the cabinets outside under the carport on the first day. They are now wrapped in plastic but have been subjected to monsoon rains and stray cats. We're going to have to haul these heavy cabinets up stairs and through narrow doorways, and pray they don't get damaged in the process (if they aren't damaged already). They asked my plumber to do a number of things that were in their bid. That's when I realized I was paying twice for plumbing. I asked Cal to itemize his quote with prices for each aspect of the job. That way I could deduct from his price what I was paying the plumber to do. Cal reluctantly agreed to do it, but didn't follow through. The next day they sent a man to start working (the same man who didn't know how to remove a floor). I told him he couldn't start until I got my itemized quote from Cal. He made a phone call and then left without saying anything to me. Nobody called. Nobody came. No itemized quote arrived in my Inbox. At this point I had no sink, no shower or working bathtub. I had ripped-out walls and half a floor. The rest of the floor was open space with exposed beams covered by thin plastic. I fired them. Or rather, had a friend call to fire them. I was too upset to talk. At least they refunded my down payment promptly; for that I give them credit. All the other contractors who came to bid the job were horrified at what Budget Bathrooms had done to my floor. Rebuilding the sections they had demolished was a nightmare. Almost two months later, my bathroom still isn't functional. I went so far over budget and missed so much work due to their incompetence that I had to put the remodeling on hold. I hesitated to write this because I think their intentions were good, and they were honest enough to refund my down payment. But I think it's important to warn others that these guys, as genuinely nice as they are, are out of their depth when it comes to working on mobile homes.