Recent Review: He was diligent in keeping in contact to let us know he would be keeping the appointment, even though it was scheduled on Saturday afternoon Very professional in his manner and cleaned up after himself. Would definitely recommend.
He was diligent in keeping in contact to let us know he would be keeping the appointment, even though it was scheduled on Saturday afternoon Very professional in his manner and cleaned up after himself. Would definitely recommend.
- Marvia L....
FTop Hat Chimney and Roofing
First of all they were late! Second of all, they showed up and did not have the proper equipment-our stovepipe is smaller than the chimney pipe. He went back to Springdale to get the pipe and did not return that day.....this was in October of 2009. He said he would be back with the "proper" pipe but after repeated calling in January of 2010 he finally showed up with the WRONG SIZED PIPE!!!! The hole in the stove is larger than the pipe!!!!!!! Any idiot who has been doing that job should have recognized that, or at least been prepared in case of it. Guess what? He wasn't! His "fix" was to use cement around the pipe. He lied and said that it would cure when the stove was burning like the paint did on the inside. What really happened is we followed his instructions to the letter. The cement or putty or caulk or whatever it was cracked and fell into the stove. Now we have a space between the stovepipe and stove! We tried repeatedly to contact Top Hat but they would not return our calls. Now I use a terrific guy named GREG TURNER AT THE COMPLETE SWEEP!
- Lisa R....
ATop Hat Chimney and Roofing
Jake gave initial inspection and a detailed list of needed repairs and services, and costs. Kevin did the roof work over several visits (sealant needed drying time before painting), including chimney cleaning. Jake installed the new flue pipe coming out of the woodstove. All work was done to the highest and friendly standard, and all necessary clean up was done. I highly endorse Top Hat.