I ordered an interior door and took my old door to them so they could measure for the hardware and opening size. The door was delivered and I spent several weeks painting it, only to find when i tried to hang it that the hardware was not in the right place and the door did not fit the opening. It took weeks to get a new door and each time I called no one seemed to know who I was or what my order was about. Each time I phoned I talked to someone different, and the guy who was in charge of my original order never returned calls. They finally sent a "real door guy" to measure and fit the final door, and it works now. Wish I had had a "real door guy" from the beginning.