Twist Washer Repair

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187
Reviews
A Plus Appliance Parts & Repair Service Inc
Recent Review: They did a good job.  My wife will call them again if needed.
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4,877
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American Home Shield – Home Warranty
Recent Review: It went well.  They got the washing machine repaired the first time.
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123
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Burns Appliance Repair
Award 2018Super Service Award
Business Description: We are a family ran business that has fast, friendly and most of all affordable major appliance repair. We've been in business since 2010 but have been in the trade since 2000. Our goal is to make the repair(s) easy and go as quickly as possible for all of our customers. Thank you for your time and always remember, "For a company who cares, call Burns Appliance Repair."
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Sears Appliance Repair
Business Description: Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”
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ALL MAJOR APPLIANCE SERVICE
Recent Review: After an unpleasant experience with Horn Lake Appliance Repair and two cancelled appointments - the last one via voicemail at approximately 5:30pm the day before their rescheduled appointment was to occur, we contacted All Major Appliance Service.   They had a full schedule, and we had to wait a week before their technician was available, but it was worth the wait.  Chris arrived on-time and quickly analyzed the problem.  He said he would have to order the Part to repair our washing machine, and planned to return the next day to replace the defective Part with the new one.  That evening - and all through the night -  our area was hit with rain, sleet, ice and, eventually, snow.  Chris was still planning to make the scheduled appointment and install the Part, so we could stop washing our clothes at laundromats and other family members' homes, but we thought waiting one more day was a safer alternative for all concerned, since the roads were truly icy and dangerous that day.  Chris agreed, and showed up the day afterwards, when the weather and road conditions were improved.  We were not required to provide another monetary deposit (as had been the case with Horn Lake Appliance and Repair). All Major Appliance Service was informed of our dissatisfaction with the two cancelled appointments from Horn Lake Appliance Repair (It should be noted, however, that the deposit money was returned to us after the second cancelled appointment), so if All Major Appliance Service was trying to make a good impression upon us, they easily accomplished that goal, and exceeded our expectations.  Our washing machine was fixed within one half hour of Chris' arrival.  The washing machine - which is only 3 1/2 year's old - now works as well as it did the day we bought it, and All Major Appliance Service will be our first - and only - call for all future appliance repairs for our home.   Their Technician, Chris, was courteous, punctual, professional, neat and very skilled.   Even if future service conflicts requires us to wait a few weeks for our next appliance home repair appointment, we will happily wait for All Major Appliance Service to fit us in their busy schedule.  They are, were and, - I'm sure - will continue to be worth the wait.   Chris maintained communication with us until the job was completed to our satisfaction, and made us feel that our business was important to him and All Major Appliance Service.   We highly recommend their services, if you are in need of any home appliance repairs.
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6,908
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Sears Home Services
Recent Review: THEY DID A REALLY GOOD JOB. THEY CAME OUT IN A FLASH & GOT THE JOB DONE IN A VERY TIMELY MANNER. THEY CLEANED UP ANY MESS THEY MADE & I WAS VERY SATISFIED WITH THEIR SERVICES.
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RNT Appliance Repair
Business Description: 15% off Military Veterans & Senior 60+
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J and J Washer and Dryer Sales and Repair Service
Business Description: J and J Washer and Dryer Sales and Repair Service provides affordable and quality service on home appliance repair - washer,dryer and refrigerator in Memphis, TN (Parkway Village TN, 38118 ; Oakville TN, 38118 ; Orange Mound TN, 38114 ; East Memphis TN, 38117; Binghampton TN, 38112 ; South Memphis TN, 38106; Cooper-Young TN, 38104 ; Central Gardens TN, 38104) and everywhere in between! The owner and employees have been in the appliance repair industry for over 65 years.We also serve in surroundings areas of Memphis - Arkansas, Mississippi, Jackson, Tennesee.Give us a call! Appliance Repair Contractor, Commercial Appliance Repair,Local Appliance Repair,Professional Appliance Repair,Washer Repair,Washer and Dryer Repair,Washing Machine Repair Service,Dryer Repair Service,Refrigerator Repair

Reviews in Twist to Repair Washing Machine

AA Plus Appliance Parts & Repair Service Inc
The person who booked my appointment was sympathetic and courteous. She gave me her first available appointment which was within 2 business days. The repairman called within one business day to say he was on his way. Since I was home that day, I was glad to see him a day early. The repairman was very professional and very friendly. The service call fee was fair - much less than I paid Sears 10 years ago.
- Cheryl S....
AA Plus Appliance Parts & Repair Service Inc
Our washing machine stayed out of balance. We called A+ Appliance repair. They were very polite and courteous and scheduled our repair promptly. They even called in advance and asked if they could schedule us on a different day so someone very experienced in repairing our machine could come. The technician arrived on time, and quickly diagnosed and fixed the problem. Would definitely use them again!
- Joseph M....
AALL MAJOR APPLIANCE SERVICE
After an unpleasant experience with Horn Lake Appliance Repair and two cancelled appointments - the last one via voicemail at approximately 5:30pm the day before their rescheduled appointment was to occur, we contacted All Major Appliance Service.   They had a full schedule, and we had to wait a week before their technician was available, but it was worth the wait.  Chris arrived on-time and quickly analyzed the problem.  He said he would have to order the Part to repair our washing machine, and planned to return the next day to replace the defective Part with the new one.  That evening - and all through the night -  our area was hit with rain, sleet, ice and, eventually, snow.  Chris was still planning to make the scheduled appointment and install the Part, so we could stop washing our clothes at laundromats and other family members' homes, but we thought waiting one more day was a safer alternative for all concerned, since the roads were truly icy and dangerous that day.  Chris agreed, and showed up the day afterwards, when the weather and road conditions were improved.  We were not required to provide another monetary deposit (as had been the case with Horn Lake Appliance and Repair). All Major Appliance Service was informed of our dissatisfaction with the two cancelled appointments from Horn Lake Appliance Repair (It should be noted, however, that the deposit money was returned to us after the second cancelled appointment), so if All Major Appliance Service was trying to make a good impression upon us, they easily accomplished that goal, and exceeded our expectations.  Our washing machine was fixed within one half hour of Chris' arrival.  The washing machine - which is only 3 1/2 year's old - now works as well as it did the day we bought it, and All Major Appliance Service will be our first - and only - call for all future appliance repairs for our home.   Their Technician, Chris, was courteous, punctual, professional, neat and very skilled.   Even if future service conflicts requires us to wait a few weeks for our next appliance home repair appointment, we will happily wait for All Major Appliance Service to fit us in their busy schedule.  They are, were and, - I'm sure - will continue to be worth the wait.   Chris maintained communication with us until the job was completed to our satisfaction, and made us feel that our business was important to him and All Major Appliance Service.   We highly recommend their services, if you are in need of any home appliance repairs.
- Aaron R....
ASears Home Services
You can go online and enter in your problem. They will locate a service person in your area and assign them to your job.  When they gave me a time, the serviceman was there within five minutes of time that they gave me. They are a good company who is well organized. All of the guys who come in seem to know what they are doing.
- Mike N....
AA Plus Appliance Parts & Repair Service Inc
Business appropriately named! Repair person prompt and  professional yet friendly. He really knew what he was doing. He did not miss a beat making the repair and testing before he left. He was well groomed as well as very well mannered .I thought the price was a little high but it was a whole electronic board that needed replacing. But nowadays  everything seems to be constructed to require expensive and non-do-it yourself motherboards and computer chips. Washer has worked without a problem ever since.I would not hesitate to recommend or use again. They worked with me on scheduling and even had me give exact model # of washer so probable parts needed could be on hand for initial visit thereby avoiding a second visit for actual repair. Office staff had their act together.
- Felicia A....
AA Plus Appliance Parts & Repair Service Inc
.When I called to arrange for the repair they requested the make, model and serial number so that they would be certain to have the parts necessary when they came to repair the machine.  An appointment time was set and the repairman arrived promptly, having called ahead to confirm the appointment and again when he was on his way.  He very rapidly ascertained the problem, acquired the part from his vehicle and had the washing machine repaired in no time.  He was very professional and extremely personable and  helpful.  He even gave me advice on how to easily move the washing machine if the need arose
- Jane C....
FRNT Appliance Repair
Ryan McCarley with RNT came out on 4/3/17 to inspect my washing machine. He explained that he looked over the entire washer, all of the major parts (bearing, motor, etc) and said it looked to be in good condition. He said that there was an issue with the rubber "boot", and that replacing it should fix the issue. He also explained that he could do a PM service on both the washer and dryer. I agreed to the washing machine repair, and the PM service of the washing machine. He agreed to do a basic check/cleaning of the dryer for free if I gave him a good rating on Home Advisor, which of course, I agreed to. He said parts and labor for the washing machine repair and PM service was $363.30. I paid him up front, which I never do, because he seemed like an honest professional. It took a little over a week for him to return to do the repair. He replaced the "boot", performed the PM service of the washer, and said that we should be in good shape. That night, my wife used the washing machine with a light load as Ryan had suggested, and black smoke and that same burnt rubber smell started coming out of it. I called Ryan, and told him that the repair he performed did not work, and that I needed him to return and make this right. He returned a few days later, looked at the washer, and said that it must be that the bearing was loose. He explained that he tightened the screws around the bearing, and said that should do the trick. I was extremely skeptical that tightening a few screws was going to fix what seemed to be a much more serious issue with the washer. I told Ryan that, if he really believed that our washer was fixed, that I would trust him and try to use it again. But, that if the same or any other issues occurred, that I was going to ask for a refund. He said "yeah, I mean, whatever...I'm doing my best here, but yeah that's fine." As soon as Ryan left, I started the washer with a very light load in it. The washer began making a very loud noise, the burnt rubber smell started again, and then I heard a loud snap and the washer stopped working completely. I immediately texted Ryan, explained what happened, and asked him to contact me to discuss how we were going to resolve this issue. He responded within an hour, and said "I'm going to have another technician and myself come out there tomorrow." I responded with a thank you, and made arrangements to be off work the next day. The next morning, I got a text from Ryan saying, "If I come out today and find out it needs parts or another repair, it's going to cost more money....there will be no refund for a repair that's already been made." I was VERY bothered by that "there will be no refund" comment, but responded back for him to please just come out and complete the repair. I waited all day, and he never showed. I texted him several times, and his response was always, "I'm trying to get to it, I'll let you know." So, I lost a day of work for nothing. I continued to try and reach him to schedule a time for him and his other technician to come out, and his response was "Sorry, I'm just booked up." After a week of me asking him when he would come out and complete the repair he started (and a full month of being without a washing machine), he sent me a long text saying. "Sorry I haven't been in contact just go a lot going on. You have already gotten the service you paid for, so stop saying that. I'm booked solid, and can't get out there until next week." He went on to say that it sounded like the bearing was shot (the bearing he said he checked and looked fine) and that he did not think a repair that would cost $1000+ would be what I wanted. I was VERY ANGRY at his "stop saying that" comment. I explained that I could not believe that he had the audacity to say that to me, after I paid him almost $400 upfront to fix my washing machine, and it's still broken. I said that an ATTEMPTED fix is not the same as fixing something. I paid him to fix my washing machine, and he did not do that. I just wanted my money back, and that would be the end of it. His response was "you paid me to change the boot which was bad and PM the washer, and I did the job I was paid for." I responded by saying, "You replaced a part that was damaged by the root problem, and told me that the washing machine was fixed! You didn't fix the root problem, and THAT is what you lead me to believe you were fixing! If your car is leaking gasoline, and you take it to get it repaired and the mechanic fills it back up with gas and says "you should be good", does that fix the leak?" He refused to discuss it or meet with me to arrange a refund. I have filed a formal complaint with the Better Business Bureau, and have contacted my lawyer to do my best to ensure that Ryan McCarley does not do this to anyone else ever again.
- John S....