We have a warrantee through AHS and they sent RW to repair our A/C system, which was failing. The originally reported problem was an overflow into the pan below one of our condenser units in the attic. RW came and diagnosed a failed compressor and a failed blower but they never bothered to see if there was a clog in the primary drain line. They did use bathroom towels from our guest bathroom to soak up the water that was in the pans, infuriating my wife. After waiting for a week in the hottest Summer temps of the year, RW came back and installed a new compressor outside and a new blower motor inside the condenser. In the meantime, the overflowed water caused a large stain in the ceiling of an upstairs bedroom....RW told us that they were not responsible for this problem, which, in my opinion, was caused by their lack of attention to a clogged primary drain system. We called numerous times to get AHS to send RW back and fix the overflow problem. They finally were assigned to unclog the primary drain and when their technician did so, he temporarily clogged up our sink drains to use a pressurized system to blow out the drain. One of the stopped up sinks was not properly or sufficiently stopped up and the resulting explosion of debris covered every square inch of the bathroom walls, sink, ceiling, and shower curtain, with black, dirty muck. The technician, horrified by his lack of attention to this detail of properly stopping up the sink, did the best job he could to clean the mess. He offered to come back and paint it. He also made a comment about it in the work order, thank goodness.... When the owner of RW was asked to come back and paint the ceiling, which was covered in debris, he refused to do so, claiming the damage was a by product of his work and not his responsibility. We submitted a formal complaint to AHS and FINALLY, RW sent someone to paint our bathroom ceiling. What a debacle. I would never use this contractor again. NEVER !!!!