Prairie Grove Master Bedroom Remodel

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A
7
Reviews
Angelo Brocato's Painting and Remodeling
Recent Review: All work above was done in a very professional manner. Approximate time was four days to complete. Supervisor and workers were very courteous and on time. I would highly recommend for any painting, tile or general home repairs or remodeling.
F
36
Reviews
AllPro Residential
Recent Review: Working with Robert Crenshaw is a wonderful experience. It can be very unnerving to remodel & we have had those experiences. But, Robert is honest, on time & trustworthy. Uses proper materials (never would sneak inferior materials in on projects) and he knows what he is doing. He is awesome! Would never trust any other and will always use AllPro!!! He is able to do anything one needs done!!!
N/A
2
Reviews
Arkansas Land and Ranch Services
Recent Review: I informed Anthony that I had just bought a house and needed some work done on a budget. I gave him a list of all repairs that I had wanted and after his 3rd visit to the house we came up with a statement of work contract. All work performed (stated above) would be completed in 6-7 days with his "team" of workers that he had worked with for years, stressing quality and professionalism. He also made it a point to say that my project was his only project and all his time would be invested here in the house to work and watch the workers. This was not the case. The project actually ended up lasting over 2 weeks with multiple phone calls to me complaining that he had underbid this job, and that he doesn't know how he's going to recoup from this project. As the calls became more frequent and desperate I would get confused  due to the lack of professionalism, and inform him that he was the one who quoted the price after he viewed the statement of work and approved it himself. Call it a gut feeling, but after all the phone calls  I started to get suspicious of the actual time and quality of work that was taking place. Anthony stated that he was paying his workers $8 an hour for 8-9 hour days, and I tested that. On 3 occasions, I purposely left late for work. No worker even showed up to my house until 9:45am! I left early as well and when I arrived at 4pm there was no one present! Apparently, my project wasn't the main focus anymore. I confronted him of my concern, and it was met with resistance. Anthony stated that since he underbid this project he has to "survive" by doing other projects simultaneously. What he was basically saying is that he was trying to cut costs and save money by not paying workers a full day anymore. I let this go in hopes I wouldn't aggravate him to leave the job that he had only half way completed. Throughout the course of the project, I was extremely disappointed in the class of workers that he had hired. Before the project started I was told he had a "team" that he had worked with in the past. This also was not the case. For the next 2 weeks, I saw 5 painters each being fired by Anthony in which case 2 were extreme incidents. Anthony told me that they were not "listening" to his direction and thus had to remove them. In fact Anthony made one so mad that the worker actually punched a hole in my drywall! After Anthony called the police he informed me the worker told the police that he punched the wall because Anthony failed to pay his wife for painting work. Anthony did a lack luster job of fixing the wall (one of the few places that actually didn't need repairs). The paint is not smooth and can be seen clearly in the light that there was a hole in the wall at one time. After he told me this story, I told him that I would appreciate it if he could fix his workers destruction of my house. Anthony's response was that "he cannot control his workers actions". This is the professionalism I paid for? Not paying your workers, disturbing the peace with my neighbors seeing police at my house, and now a disgruntled employee who knows where I live? Besides the fact of  violence going on at my house, I have random people that Anthony is paying $8 an hour for that are upset. I asked 3 painters where they had met Anthony, and they all informed me they saw an ad off Craigslist..This was not the business model of quality, respect and customer happiness that he had initially promoted. Here's a breakdown of my experience of the actual work performed: 1. All cracks repaired and fixed- Anthony did a good job on fixing the cracks. (Grade B) 2. Paint all upstairs 2 tones. - This job was performed ok. I was upset that parts of the ceiling actually have 2 different whites when it was previously discussed one color. I believe the confusion came when there were 5 different painters working caustically on the same project. (Grade C) 3. Add trim and paint around fireplace (dover white), paint 4 doors (dover white), tile foyer (70 sq ft)  - The trim looks good along with the paint. (Grade A).  - The 4 painted doors are chipping and were supposed to have 2 coats (Obviously only 1 coast applied). I believe part of it was the fact that he left the doors in the garage uncovered while it rained.... (Grade D) - Tile foyer - The tile in the foyer looks great! Ironically, Anthony had no part in this and he contracted another to do this (Grade A) 4. Add wood plank to kitchen area - Looks great! But again, Anthony contracted out another to do this work. (Grade A) 5. Fill in downstairs exterior wall with sealant and acid wash the brick walls - This had to be the worst sealant job I've ever seen. Foam sealant was sprayed like a 5 year old had the can. Ironically, most of the sealant was strewn all over my yard and not in the actual crack. 6. Install new door for master bedroom - Anthony (To my knowledge did this) Looks good (Grade A) 7. Paint and texture Master bathroom and guest bathroom. - The paint and texture in both rooms looks good. All though amateur, its still nice. I was upset that he failed to cover the fixtures in the kitchen and both bathrooms. After weeks since his departure I'm still scraping off texture from the porcelain fixtures. (Grade B) One last warning of financial importance. While the project was going, Anthony informed us that he had purchased $140 dollars of ancillary items, ie: door stopper, and other odds and ends to help complete his project. It was agreed that we paid all expenses for him to complete his job, but with the proof of receipt. He was quick to ask for the added money, but when prompted for the receipt, it was met with extreme resistance. His words were "I don't have time to be looking for stupid receipts". I will not accuse him of stealing, but it just begs the question. So quick to ask for the money, but a self proclaimed professional doesn't keep a copy, or any organization of receipts? After all the complaints about Anthony from his workers, the domestic disturbances, and extreme unprofessional nature of his actions and business model, we will not recommend Arkansas land and Ranch to anyone. In fact I'm partially embarrassed to write this review as I should have checked Angies list previously about this company's performance. I was surprised to find that someone had already wrote a review of Anthony's company. Ironically, their review mirrored most of the experiences that I had faced. I vaguely remember Anthony informing me that someone had put a review of his work up, but told me that they were "crazy" and "didn't know what they were talking about". I will not make the same mistake twice.  In closing, the absolute lack of respect he displayed for the workers working for him (which resulted in a domestic disturbance),  the constant complaining of him loosing money due to his lack of business acumen, zero accountability for any actions of mishap, and proving first hand that his professionalism is anything but abysmal, can all be summed up in one statement:  "You get what you pay for".
N/A
1
Review
Ray Truex
Recent Review: Our contractor, Ray Truex (DBA Sunrooms Plus), bid $10,000.00 to turn our attached garage into an enclosed laundry room and a master bedroom with a full bathroom. He agreed to use the plans we had drawn up and supplied. The contract he drew up called for a third of the cost as a down payment, a third due once the sub floor was built, and the final third due upon completion, with $500 of the total cost going directly to the carpet supplier for the flooring. He said the project would take three weeks to complete in all. On 2-25-14 we paid him the first third for the down payment ($3,500.00), and work began. Along the way, Ray began to change the plans on how the room was built without discussing it with us. He bought and installed a different window than what we asked for, added a strange trim along the top of the window running the length of the wall, decided he wasn?t going to turn our attic entrance around, forced a textured paint job and flooring on us that we didn?t want, and completely omitted the laundry room wall and doors to enclose it as well as the wall dividing the his and her closets. Many things he decided he wasn?t going to do were included in the contract. When confronted, he gave the following excuses: The omitted walls would be added later, the trim was added because there was ?no other way? to repair the wall, the window was cheaper, and the textured paint job, flooring and not turning the attic door around saved him time and money. He also verbally promised us a large back deck, connecting to our current porch. Once the project began, he changed his mind and said he wasn?t going to do it. Ray approached us on 4-8-14 and said he made a calculation error regarding the electrician, and in order to move forward in the job we had to pay him $1,500.00 that day. We were uneasy and reminded him according to our contract, that we didn?t owe him any money until the sub floor was finished.  He assured us he would adjust the balance owed for the second and last third due, and insisted he needed that money to get the electrician here, so we paid him. The sub floor was completed and we paid Ray the adjusted second third that was due on 4-16-14 ($2,750.00). Immediately, work slowed down significantly and the quality began to decline. For instance, the laundry room door is trimmed in 2x4?s, the back door is trimmed with a 1? space between the door and trim, the laundry room floor is peeling up, and the back porch is made of wood that is busted and splitting. The back porch is also unstable and wobbly. Ray only showed up one or two days a week, and some weeks he didn?t come at all. There were several weeks where we didn?t see him, and would continuously call and text him, pleading with him to come finish working at our house. Each time, he?d give an excuse and a promise to come the following week. Excuses included a car wreck, getting new windshield wipers, his employee?s son had a car wreck, his phone quit working (though we saw him use it), working several other jobs to get money to finish our job, it was raining where he was, it was sunny and he wanted to roof instead, he was sick several times, and he had hurt his back. Ray approached us on 5-1-14 stating that in order to pass inspection, our A/C unit needed upgraded and we needed insulation in the attic and walls. The issue with the A/C unit concerned us because it was a new unit that was installed in October of 2013 by the City of Springdale?s Community Development Block Grant Program to be big enough to handle the addition. It was inspected and approved in October of 2013 by the City of Springdale, with knowledge of the pending addition. However, he insisted it would not pass because it was not big enough, so we agreed to a change order to upgrade it. The change order was for $1,520.00. He said he needed $1,020 at that time to continue working on our project. He stated if we didn?t have the money, he would cease working until that payment was made. We wrote him a check for $1,020 on 5-1-14 to continue the project. During construction when Ray had moved our washer machine, it began backing up, flooding the laundry room. We had asked him to fix it, repeatedly. He stated he would have the plumber look at it when he did the bathroom, and as a temporary fix, shoved a plastic bag in the pipe. However, it came loose often, flooding the new sub floor and insulation, and later, the new flooring, causing the tiles to come up and washing the texture off the wall. We brought it to Ray?s attention again, insisting he get a plumber out here, but he kept telling us the plumber was busy for the next several weeks. During the rebuild of the laundry room, Ray decided to move the dryer vent to a different location, removing several bricks on the outside of our home, promising to replace them later. Currently, there are two giant holes in our outside wall. When it was time for the rooms to be inspected, Ray lied to the inspector about the bathroom, listing it as a storage closet so it would pass. No plumbing or fixtures were ever installed, though they are listed in the contract. After this inspection, we didn?t see or hear from Ray for a couple weeks though we kept calling and sending him messages. We started contacting Ray several times a day, and he began hiring transient workers he found on Craig?s List. The workers he hired followed the same schedule Ray did ? one or two days a week, some weeks not at all. None of them had any previous working relationship with him. They each began working after being hired the day before, and were fired or quit after only a couple days. They all talked to us about their concerns for his poor quality of work, his stated intent to cut corners (such as not building the omitted walls) and that he had not paid them for the work they did. We became very concerned after two workers walked off the job because Ray wouldn?t pay them and told them he wasn?t going to build the walls that were stated in the contract. They also informed us Ray was not planning on putting insulation in the walls, but instead had instructed them to put just a little on top to make it appear they were insulated.   On 5-29-14 Ray approached us and stated in order to get the room painted we had to pay him $1,500.00, which would come off our balance due. In order to keep the project moving forward and get it done, we paid him the $1,500.00 that day. He had the painter come out a few days later. We were unhappy with the paint job, as it left visible stripes on the walls. We asked Ray for a second coat of paint, which he did a week later on June 4th. This was the last time we saw Ray. On 5-31-14 Ray had an electrician here to wire the ceiling fan. He said it wasn?t covered by our contract and we had to pay the electrician direct. We wrote him a check that day for $50.00. In addition, although the ceiling fan, bathroom and laundry room light fixtures were covered under the contract, Ray informed us we had to purchase them ourselves. We spent an additional $166.77 at Lowes.  On 6-11-14 the carpet installer showed up and installed the carpet. That was the last time any work was done. We paid the carpet installer direct, $450.00. We continued to call and text Ray daily, asking him to come and finish the job. Each time he?d promise to come the following week, stating that the job was only a few days away from completion. However, each week he wouldn?t show up, then promise to come a different day, changing the deadline. Finally on June 13th he stated he wasn?t going to work with us anymore via text because he underbid the job and didn?t want to go bankrupt. He also threatened that we would be very sorry if we gave him a bad review. We offered to give him a good review if he finished the job by June 27th. He promised to show up the next day, but didn?t because of the rain, at which point he promised to show up the following day. However, he didn?t, even though it was sunny, nor did he respond to our messages. After not hearing back from him, we sent a message via text letting him know we were planning to file a complaint if he didn?t complete the job by the 27th. He said to make sure to put in the complaint that he underbid the project and was losing money on it, and that it was now a $14,000.00 job. Currently we are at 95% paid. We?ve paid Ray and his subcontractors $10,936.77, but not one room is complete. The laundry room needs the flooring fixed and trimmed, as well as the missing enclosure walls and doors added, and the trim around the doors corrected. The bedroom needs the closets finished, with the doors and wall added. The bathroom is furthest from being done, at just boxed in, no plumbing, flooring or fixtures. In addition, Ray has left our screen door sitting beside our house and construction materials spread about the yard. After realizing Ray wasn?t going to finish the job or return our money, we did a background check on him and discovered he had a criminal history, including theft. He also had opened and closed several businesses. We also had another plumber come out to quote us on finishing the bathroom. Jack with Allied Plumbing informed us that Ray had no intention of ever building a bathroom, based on how he built that room. In order to install plumbing, the sheetrock he put up will have to be taken down, the flooring will have to come up, the new laundry room flooring will have to come up and the washer machine/bathroom piping will have to be moved to the inside wall, a vent will have to be installed in the roof just to name a few things. In addition, there is no way to tie a commode in, so it is going to be an extensive amount of work (which Ray never mentioned to us). Jack let me know that it is going to be much more costly to go in and build it with what?s been boxed in than if Ray had framed it in correctly.

Reviews in Prairie Grove to Remodel Master Bedroom

AAngelo Brocato's Painting and Remodeling
All work above was done in a very professional manner. Approximate time was four days to complete. Supervisor and workers were very courteous and on time. I would highly recommend for any painting, tile or general home repairs or remodeling.
- Gary P....
AAllPro Residential
Robert was incredibly professional. At fist I was almost turned away by his charge for an estimate, but do not let this deter you...as he removes this cost from your final bill. He was incredibly timely and punctual. The total project (on days with good weather) only took about 4-5 days.  The work is quality. I purposefully waited a few months before posting this review to see how the work held up, and it seems to be as solid as ever. I WILL be contacting this company in the near future to perform more work on my house because 1) the quality of work is stellar for the price, and 2) repeat customers get an Angie's List discount.
- Caleb R....
DArkansas Land and Ranch Services
I informed Anthony that I had just bought a house and needed some work done on a budget. I gave him a list of all repairs that I had wanted and after his 3rd visit to the house we came up with a statement of work contract. All work performed (stated above) would be completed in 6-7 days with his "team" of workers that he had worked with for years, stressing quality and professionalism. He also made it a point to say that my project was his only project and all his time would be invested here in the house to work and watch the workers. This was not the case. The project actually ended up lasting over 2 weeks with multiple phone calls to me complaining that he had underbid this job, and that he doesn't know how he's going to recoup from this project. As the calls became more frequent and desperate I would get confused  due to the lack of professionalism, and inform him that he was the one who quoted the price after he viewed the statement of work and approved it himself. Call it a gut feeling, but after all the phone calls  I started to get suspicious of the actual time and quality of work that was taking place. Anthony stated that he was paying his workers $8 an hour for 8-9 hour days, and I tested that. On 3 occasions, I purposely left late for work. No worker even showed up to my house until 9:45am! I left early as well and when I arrived at 4pm there was no one present! Apparently, my project wasn't the main focus anymore. I confronted him of my concern, and it was met with resistance. Anthony stated that since he underbid this project he has to "survive" by doing other projects simultaneously. What he was basically saying is that he was trying to cut costs and save money by not paying workers a full day anymore. I let this go in hopes I wouldn't aggravate him to leave the job that he had only half way completed. Throughout the course of the project, I was extremely disappointed in the class of workers that he had hired. Before the project started I was told he had a "team" that he had worked with in the past. This also was not the case. For the next 2 weeks, I saw 5 painters each being fired by Anthony in which case 2 were extreme incidents. Anthony told me that they were not "listening" to his direction and thus had to remove them. In fact Anthony made one so mad that the worker actually punched a hole in my drywall! After Anthony called the police he informed me the worker told the police that he punched the wall because Anthony failed to pay his wife for painting work. Anthony did a lack luster job of fixing the wall (one of the few places that actually didn't need repairs). The paint is not smooth and can be seen clearly in the light that there was a hole in the wall at one time. After he told me this story, I told him that I would appreciate it if he could fix his workers destruction of my house. Anthony's response was that "he cannot control his workers actions". This is the professionalism I paid for? Not paying your workers, disturbing the peace with my neighbors seeing police at my house, and now a disgruntled employee who knows where I live? Besides the fact of  violence going on at my house, I have random people that Anthony is paying $8 an hour for that are upset. I asked 3 painters where they had met Anthony, and they all informed me they saw an ad off Craigslist..This was not the business model of quality, respect and customer happiness that he had initially promoted. Here's a breakdown of my experience of the actual work performed: 1. All cracks repaired and fixed- Anthony did a good job on fixing the cracks. (Grade B) 2. Paint all upstairs 2 tones. - This job was performed ok. I was upset that parts of the ceiling actually have 2 different whites when it was previously discussed one color. I believe the confusion came when there were 5 different painters working caustically on the same project. (Grade C) 3. Add trim and paint around fireplace (dover white), paint 4 doors (dover white), tile foyer (70 sq ft)  - The trim looks good along with the paint. (Grade A).  - The 4 painted doors are chipping and were supposed to have 2 coats (Obviously only 1 coast applied). I believe part of it was the fact that he left the doors in the garage uncovered while it rained.... (Grade D) - Tile foyer - The tile in the foyer looks great! Ironically, Anthony had no part in this and he contracted another to do this (Grade A) 4. Add wood plank to kitchen area - Looks great! But again, Anthony contracted out another to do this work. (Grade A) 5. Fill in downstairs exterior wall with sealant and acid wash the brick walls - This had to be the worst sealant job I've ever seen. Foam sealant was sprayed like a 5 year old had the can. Ironically, most of the sealant was strewn all over my yard and not in the actual crack. 6. Install new door for master bedroom - Anthony (To my knowledge did this) Looks good (Grade A) 7. Paint and texture Master bathroom and guest bathroom. - The paint and texture in both rooms looks good. All though amateur, its still nice. I was upset that he failed to cover the fixtures in the kitchen and both bathrooms. After weeks since his departure I'm still scraping off texture from the porcelain fixtures. (Grade B) One last warning of financial importance. While the project was going, Anthony informed us that he had purchased $140 dollars of ancillary items, ie: door stopper, and other odds and ends to help complete his project. It was agreed that we paid all expenses for him to complete his job, but with the proof of receipt. He was quick to ask for the added money, but when prompted for the receipt, it was met with extreme resistance. His words were "I don't have time to be looking for stupid receipts". I will not accuse him of stealing, but it just begs the question. So quick to ask for the money, but a self proclaimed professional doesn't keep a copy, or any organization of receipts? After all the complaints about Anthony from his workers, the domestic disturbances, and extreme unprofessional nature of his actions and business model, we will not recommend Arkansas land and Ranch to anyone. In fact I'm partially embarrassed to write this review as I should have checked Angies list previously about this company's performance. I was surprised to find that someone had already wrote a review of Anthony's company. Ironically, their review mirrored most of the experiences that I had faced. I vaguely remember Anthony informing me that someone had put a review of his work up, but told me that they were "crazy" and "didn't know what they were talking about". I will not make the same mistake twice.  In closing, the absolute lack of respect he displayed for the workers working for him (which resulted in a domestic disturbance),  the constant complaining of him loosing money due to his lack of business acumen, zero accountability for any actions of mishap, and proving first hand that his professionalism is anything but abysmal, can all be summed up in one statement:  "You get what you pay for".
- Joseph G....
FRay Truex
Our contractor, Ray Truex (DBA Sunrooms Plus), bid $10,000.00 to turn our attached garage into an enclosed laundry room and a master bedroom with a full bathroom. He agreed to use the plans we had drawn up and supplied. The contract he drew up called for a third of the cost as a down payment, a third due once the sub floor was built, and the final third due upon completion, with $500 of the total cost going directly to the carpet supplier for the flooring. He said the project would take three weeks to complete in all. On 2-25-14 we paid him the first third for the down payment ($3,500.00), and work began. Along the way, Ray began to change the plans on how the room was built without discussing it with us. He bought and installed a different window than what we asked for, added a strange trim along the top of the window running the length of the wall, decided he wasn?t going to turn our attic entrance around, forced a textured paint job and flooring on us that we didn?t want, and completely omitted the laundry room wall and doors to enclose it as well as the wall dividing the his and her closets. Many things he decided he wasn?t going to do were included in the contract. When confronted, he gave the following excuses: The omitted walls would be added later, the trim was added because there was ?no other way? to repair the wall, the window was cheaper, and the textured paint job, flooring and not turning the attic door around saved him time and money. He also verbally promised us a large back deck, connecting to our current porch. Once the project began, he changed his mind and said he wasn?t going to do it. Ray approached us on 4-8-14 and said he made a calculation error regarding the electrician, and in order to move forward in the job we had to pay him $1,500.00 that day. We were uneasy and reminded him according to our contract, that we didn?t owe him any money until the sub floor was finished.  He assured us he would adjust the balance owed for the second and last third due, and insisted he needed that money to get the electrician here, so we paid him. The sub floor was completed and we paid Ray the adjusted second third that was due on 4-16-14 ($2,750.00). Immediately, work slowed down significantly and the quality began to decline. For instance, the laundry room door is trimmed in 2x4?s, the back door is trimmed with a 1? space between the door and trim, the laundry room floor is peeling up, and the back porch is made of wood that is busted and splitting. The back porch is also unstable and wobbly. Ray only showed up one or two days a week, and some weeks he didn?t come at all. There were several weeks where we didn?t see him, and would continuously call and text him, pleading with him to come finish working at our house. Each time, he?d give an excuse and a promise to come the following week. Excuses included a car wreck, getting new windshield wipers, his employee?s son had a car wreck, his phone quit working (though we saw him use it), working several other jobs to get money to finish our job, it was raining where he was, it was sunny and he wanted to roof instead, he was sick several times, and he had hurt his back. Ray approached us on 5-1-14 stating that in order to pass inspection, our A/C unit needed upgraded and we needed insulation in the attic and walls. The issue with the A/C unit concerned us because it was a new unit that was installed in October of 2013 by the City of Springdale?s Community Development Block Grant Program to be big enough to handle the addition. It was inspected and approved in October of 2013 by the City of Springdale, with knowledge of the pending addition. However, he insisted it would not pass because it was not big enough, so we agreed to a change order to upgrade it. The change order was for $1,520.00. He said he needed $1,020 at that time to continue working on our project. He stated if we didn?t have the money, he would cease working until that payment was made. We wrote him a check for $1,020 on 5-1-14 to continue the project. During construction when Ray had moved our washer machine, it began backing up, flooding the laundry room. We had asked him to fix it, repeatedly. He stated he would have the plumber look at it when he did the bathroom, and as a temporary fix, shoved a plastic bag in the pipe. However, it came loose often, flooding the new sub floor and insulation, and later, the new flooring, causing the tiles to come up and washing the texture off the wall. We brought it to Ray?s attention again, insisting he get a plumber out here, but he kept telling us the plumber was busy for the next several weeks. During the rebuild of the laundry room, Ray decided to move the dryer vent to a different location, removing several bricks on the outside of our home, promising to replace them later. Currently, there are two giant holes in our outside wall. When it was time for the rooms to be inspected, Ray lied to the inspector about the bathroom, listing it as a storage closet so it would pass. No plumbing or fixtures were ever installed, though they are listed in the contract. After this inspection, we didn?t see or hear from Ray for a couple weeks though we kept calling and sending him messages. We started contacting Ray several times a day, and he began hiring transient workers he found on Craig?s List. The workers he hired followed the same schedule Ray did ? one or two days a week, some weeks not at all. None of them had any previous working relationship with him. They each began working after being hired the day before, and were fired or quit after only a couple days. They all talked to us about their concerns for his poor quality of work, his stated intent to cut corners (such as not building the omitted walls) and that he had not paid them for the work they did. We became very concerned after two workers walked off the job because Ray wouldn?t pay them and told them he wasn?t going to build the walls that were stated in the contract. They also informed us Ray was not planning on putting insulation in the walls, but instead had instructed them to put just a little on top to make it appear they were insulated.   On 5-29-14 Ray approached us and stated in order to get the room painted we had to pay him $1,500.00, which would come off our balance due. In order to keep the project moving forward and get it done, we paid him the $1,500.00 that day. He had the painter come out a few days later. We were unhappy with the paint job, as it left visible stripes on the walls. We asked Ray for a second coat of paint, which he did a week later on June 4th. This was the last time we saw Ray. On 5-31-14 Ray had an electrician here to wire the ceiling fan. He said it wasn?t covered by our contract and we had to pay the electrician direct. We wrote him a check that day for $50.00. In addition, although the ceiling fan, bathroom and laundry room light fixtures were covered under the contract, Ray informed us we had to purchase them ourselves. We spent an additional $166.77 at Lowes.  On 6-11-14 the carpet installer showed up and installed the carpet. That was the last time any work was done. We paid the carpet installer direct, $450.00. We continued to call and text Ray daily, asking him to come and finish the job. Each time he?d promise to come the following week, stating that the job was only a few days away from completion. However, each week he wouldn?t show up, then promise to come a different day, changing the deadline. Finally on June 13th he stated he wasn?t going to work with us anymore via text because he underbid the job and didn?t want to go bankrupt. He also threatened that we would be very sorry if we gave him a bad review. We offered to give him a good review if he finished the job by June 27th. He promised to show up the next day, but didn?t because of the rain, at which point he promised to show up the following day. However, he didn?t, even though it was sunny, nor did he respond to our messages. After not hearing back from him, we sent a message via text letting him know we were planning to file a complaint if he didn?t complete the job by the 27th. He said to make sure to put in the complaint that he underbid the project and was losing money on it, and that it was now a $14,000.00 job. Currently we are at 95% paid. We?ve paid Ray and his subcontractors $10,936.77, but not one room is complete. The laundry room needs the flooring fixed and trimmed, as well as the missing enclosure walls and doors added, and the trim around the doors corrected. The bedroom needs the closets finished, with the doors and wall added. The bathroom is furthest from being done, at just boxed in, no plumbing, flooring or fixtures. In addition, Ray has left our screen door sitting beside our house and construction materials spread about the yard. After realizing Ray wasn?t going to finish the job or return our money, we did a background check on him and discovered he had a criminal history, including theft. He also had opened and closed several businesses. We also had another plumber come out to quote us on finishing the bathroom. Jack with Allied Plumbing informed us that Ray had no intention of ever building a bathroom, based on how he built that room. In order to install plumbing, the sheetrock he put up will have to be taken down, the flooring will have to come up, the new laundry room flooring will have to come up and the washer machine/bathroom piping will have to be moved to the inside wall, a vent will have to be installed in the roof just to name a few things. In addition, there is no way to tie a commode in, so it is going to be an extensive amount of work (which Ray never mentioned to us). Jack let me know that it is going to be much more costly to go in and build it with what?s been boxed in than if Ray had framed it in correctly.
- Brett M....