My mother and I spent 10 weeks planning and researching this project. We obtained bids from everyone who would show interest in accepting the job. We even shopped the job in Hot Springs and Benton, AR for prices and reputation. We found most of the people bidding acted like they would simply take the job and then show interest in the project. The next lowest bid on this project was $12,000 higher. The construction was approximately 680 square feet. Jerry Jones actually fell into this job with us. We chose a contractor for the job by the name of Rich Muchiuo and Andy Maggard of andy's Bobcat Work. We gave a check for about $17,000 to start the process in about 3 weeks. Afew days passed and I called Mr Muchiuo and found out he was in another state and probably would not return. We then found out that he intended to keep our check. Fortunate for us, we gave the check to Andy Maggard who refused to go along with Mr. Muchiuo's plan to take $10,000 off the top and abandon us to Mr Maggard to complete the contract. Mr Maggard immediately refunded every dime. Andy Maggard wanted this job very badly. So he introduced us to Jerry Jones of Hot Springs Village. He actually lived less than a mile from our home. Jerry and Andy were very patient with us in discussing the plans. We spent several hours going over a detailed written list prepared in advance identifying exactly what was to be done and the quality of materials to use for each step of the project. We found this detailed and time consuming list became an integral part of our contract. We really liked both Jerry Jones and Andy Maggard (who already had established his integrity with the refund of our money earlier). The price came back higher than the previous quote. We accepted it. The project began on time. We paid 1/3 in advance, another large sum when materials were delivered for construction, and all but the remaining $10,000 after the electrical and insulation was completed. To wrap up I made a detailed list of things to be done before I would pay the balance. I must admit, this planning saved a lot of grief. The balance was requested early but I stuck to my guns with the list and it was in our contract that final $10,000 would not be paid until everything was cleaned up to our satisfaction and all lose ends were done. These guys did excellent work. The quality was second to no one and I know from experience what I am talking about. Details include even caulking seems of 2x4 s butted against each other. Where ever two pieces of wood were fastened, it was caulked. They modified the plans as the project went on with our approval, resulting in a final project better than we envisioned. It seemed like it took longer than I anticipated; but, someone was working every day of the project except one or two days over 7 weeks. I must admit that we did have to watch closely. If they saw a way to save money, they would do it unless we insisted. There was a couple times we insisted. Again we referenced the quality standards we had written into the contract. They were great. Anything in the contract was complied to without begrudging. The final product looked so good because it was blended into our current construction. I am serious, you could not tell where new construction began and old construction ended. For cost reasons, anything not in the contract was negotiated as additional costs. This is why it is important to do as much planning as possible. After the project lose ends were completed, we paid the final sum and we were very pleased. We had several issues pop up during the next 4 months. All we did was call Jerry or Andy and someone was there within 72 hours to either look at it or fix it. They never complained. They kept a great attitude with the follow up service, even though there would be no more money coming into them. I highly recommend these people. You will appreciate them too.