Recent Review: Arkansas Air had installed our heat pump 5 years ago. They did a great job at a reasonable price. Last week, the heater would not turn on, even though the thermostat, motors, and circuit breakers all seemed to be working. Arkansas Air came out and inspected the entire system. They found that the problem was a blown fuse on the blower unit. They replaced it, but were not able to find the reason why the fuse blew. They showed me everything about the unit, and walked me through what they had found. They were not satisfied with not finding why the fuse blew and told me what to do in case it blew again. They charged me $115 for the visit. A week later, the fuse blew again. I called them to tell them what had happened. They then walked me through the process of troubleshooting the unit over the next hour. At the end, we had found the problem and fixed it. They did not charge me for all of this help that they provided. Outstanding, and amazing. I was convinced of how good they were after the installation. After this latest, they get all of my business.