Recent Review: There was a stain in one area that I had tried removing several times. After the Boys In Blue left I could not see it at all. I even got on my hands and knees to look for the hole I knew they must have cut in the carpet! I had tried cleaning grout with the baking soda/vinegar and old toothbrush method. That works but .... I didn't last. I won't try again. These guys are good, work fast and are professional The rugs were really in need but my fear of having them done led me to a long delay in sending them out for the job. (The last time I did they were returned to my hardwood floors still wet!). They came back beautiful and dry.