Recent Review: I called Progressive when I explained I had brown water coming from my hot water taps. My home is 9 years old and I thought I needed a new hot water heater. The service man came and said he couldn't find a leak and suggested he drain the tank instead of investing in a new tank at this time. When he came out to drain the tank, he found the leak and told me it was best to replace the tank. He was more reasonably priced than other businesses and performed the work quickly. I would use them again.