Business Description: Commercial and residential plumbing, drain repair and replacement, remodeling & new construction. We use cameras to inspect and locate drain problems. We are the preferred service provider for Home Depot in the Rogers/Fayetteville area.
They came out the day they were initially scheduled after some confusion but were over 2 hours late (late even with the requested 2 hour window). They could not install that day because we didn't have the right plug in the upper cabinet. I called and said that we would wait to schedule AFTER the plug was installed. I called them on November 13 - the same day that my electrician installed the new plug. Carlos said that Nick would call me back. He never did. I lost track of how many times I called that next week and was always promised a call back by Nick but he never called. Carlos finally set me an appointment for 4 December but called back immediately and said they could come tomorrow (27 November). I said that was fine as long as it was in the morning because I had a doctor's appointment that I had to leave for by 1:30. No problem, he says. On 27 November (today), when they had not arrived by 1130, I decided to quit calling Carlos and call the main company number listed here on Angie's list. That number went to a voicemail that actually stated a different number and said the mailbox was FULL. So I couldn't even leave a message. So I called Carlos. By this time, I've cancelled my doctor's appointment. Carlos says they'll still be coming since I cancelled my appointment. At 4:00, I called again. They finally showed up at 5:00. They installed the microwave fairly quickly and they appeared to have done a good job, so I have no issues with the work that was performed. But I will NOT use this company again and will definitely encourage all my friends not to if asked. They have no consideration at all for anyone's time and are very non-responsive.
- Susie K....
AHandyman Connection of NW Arkansas
The Electrician was very professional and a really nice person. He was on time and didn't waste any time getting the job done. He was careful not to make a mess and the little mess that was made he cleaned up. He made sure it all worked before he left and was a joy to have in my home. He is my electrician, I wouldn't use anyone else. Thanks Angie's List for hooking me up with such a great professional!