Everything started well with traditional plumbing. When they were asked to come and give me a quote, they were quick and professional. However, that was the only good part about my experience with them. They did work in three different bathrooms (2 full baths and a 1/2). They came to my house on three separate occasions, never finishing a job (something was always missing-- to the point were me and my contractor finished stuff out of frustration). On the first visit, plumber installs incorrect faucet in the powder room (he was provided with a list with pictures with noted on which faucet went where), also he states there is something wrong with the connection and can't finish the job. Second visit, they were actually responsive and about 4 plumbers show up, 3 work, the other one just seems to stand around. my master shower drain pipe is replaced, the double vanity connection installed, and both shower trims installed. They were missing the faucets for the master bathroom, wax ring for a toilet and the tub drain kits. Third visit, one plumber comes, I point out that my drains in the tubs haven't been changed, he states that my tubs are "custom made" so he doesn't have the materials, and does not have the materials to install the toilet either. Installs 2 faucets in the master bath, when he finishes, they look quite horrible, I told him I had two other ones that came with the vanity, to swap them out and return those two.I told him I understood that it was my fault and that I would happily pay for the extra hours of labor. He states, no problem, I will return them, the labor is going to be the only extra charge. At this point the hall bath faucet is leaking he fixes this as well. A week goes by and still getting the run around about my tub, take maters into my own hands, measure the drain, it is a standard drain on both tubs, a regular wax ring, go to the department store, and finish the jobs myself. Now one of the master baths faucets is leaking, I will fix it myself cause It is pointless to waste time dealing with this company. Weeks go by and get a second bill from traditional, no itemized description of charges. They state I received a carbon copy. They gladly scan it and send it to me. In the charges I get charged for the two faucets I was told I could return, when I point this out they stated "we will look into it". I told them If I had kept them, or I was charged a restocking fee it would be ok, but not the whole price of two faucets that are not even in my possession. Never heard again from them. I payed promptly and in full because I do not like owing anything. However their customer service, and plumbers have much left to be desired. I wanted to give them a fair shot, but I will never be calling them again.