Recent Review: From start to finish, this company gave us exemplary service. We were given detailed explanation as to our options, how the work would be done and by whom, and also information on keeping the system up to par in the future via a very affordable maintenance program. Every single person who came to work on the installation was friendly, courteous, professional and patient. They cleaned up after themselves, always asked if I had any questions and called prior to arriving to let me know they were on their way. They also cheerfully put up with our 7 barking little dogs who never failed to "announce" their comings and goings. In addition to installing a new heating and a/c with heat pump, they also installed the whole house humidifier, an extra thermostat for the upstairs bonus room and worked on adding additional dampers so that airflow was improved to the rooms that previously had issues. I really feel like they went above and beyond for us. They will also be doing several follow ups to make sure the system is operating up to our expectations and do an on-site inspection of the equipment to make sure all is ok. Awesome. HIGHLY recommend Randy and Curtis and everyone working with them. A++ Update: Our outside unit had a very small leak - which we noticed over time as the thermostat would indicate a lower temp than I had set it to - and they came out twice to try to locate and fix the leak. When we expressed our desire to have the unit replaced (since it was brand new and already leaking), the company went to bat for us with York and we got a brand new unit installed! We have had nothing but great service and timely response since we made the decision to use this company. Really appreciate the great service!