1. How dare he think he could take advantage of customers? 2. Padding the bill? 3. Concealing charges his wife (appointments) never mentioned? 4. How dare he think he think he could get away with it, as a member or listed with ?Angie?s List Comp.??? 5. Would not put on ?booties? I always have available? He wore crocs and socks; socks filthy with leaves, grass, etc. 6. Came 30 minutes late on a 9:30AM appointment 7. No tool box, No tool bag, No Flashlight, No parts ? empty hands? 8. ?Let?s walk around and see what need fixing??? 9. H*** no, I said to myself, that?s $47.50 right there?? $95.00 per hour. 10. His wife knew exactly and I had a written list on me? 11. 8 trips in and out my front door, out to truck, for parts, etc. or calls??? 12. Put on new toilet guts, but said ?old flapper ok? OMG!!! 13. Who does that when stuff all in a kit??? 14. Hour later, he said second toilet needed guts? I offered our kit, to save time, bought in 2011 (Fluidmaster) 15. He readily put that on, but again, ?old flapper is ok? ? OMG!!! (My head was not working??) New guts mean new flapper 16. He charges us for my guts kit, leaves ½ off toilet, toilet still broken, and never says a word til bill is written?? Still said nothing. 17. Had no ?O? rings kitchen faucet size ? told me to go out and search for them?? He puts two smaller ones on, and Koehler faucet does not turn from right to left? 18. I told plumbing supply store what he had done and I called Fluidmaster 800# at our toilets?? 19. Padded the bill with ridiculous charges and didn?t even know our tax was 8% - pretended not to know so he could do 10% which no town has 100 miles in all directions and probably further?? 20. Completely tried to pull wool over my eyes? 21. We now need second plumber, but no money yet to spend. 22. Wrote him twice asking for $102 refund? 23. Never heard a word. He really should return $313 for all this stress to us!! 24. I couldn?t argue about the bill, to him, any more than I did, guess why?? 25. ?Sharon, I can?t sit on your porch curb any longer, I have other calls. If you need to discuss this more, I?ll have to charge you more than $95 x 2 hours???? 26. He behaved like a major disappointment to his plumbing profession ? how dare he?? 27. His disregard for padding our bill and then not wanting to go over it, should get him taken off Angie?s List, pronto. 28. Toilet supply line prices his wife knew, tightening faucets, easy things were the rest. 29. *SIT DOWN FOR THIS!!! If his wife or manager (Deidre) and I?ll bet you a dollar to donuts, his wife, had said this to me on phone ? HE NEVER WOULD HAVE BEEN CALLED AT ALL, EVER!* *$25 Travel fee????** $95 per hour and I agreed to two hours, and gas was $1.75 regular! (He admitted he does a lot of work in my town!!!) HOW DARE HE. HOW RUDE. THE NERVE. HOW CAN HE SLEEP AT NIGHT? We still want a $102 refund or $313 refund, so he never does this to another!