The following Monday, he called me and said he had gone out of town and was gone all weekend. Did he not know on Friday night when he called me & left the message for me to return his call, that he was going out of town??? Duh! o Anyway, I just listened and then he said that he had a price for me. Now mind you, all I wanted him to do was to take up my ceramic tile in my bathroom, pull out a fiberglass shower & replace the floor with a heated floor mat, that I was furnishing, reinstall new tile on the floor, tile the shower with my tile, etc. that I would be furnishing. That was it; no moving walls, no anything more. (Well, I have bought several houses over the years & remodeled them myself, & do know about such things, so I was expecting a decent price, especially after all that fine talk of how well he treated his customers. I am getting older, or I would have tackled this job myself, but my husband insisted that this time, we hire this job out, as it would be prolonged if I did it.) We had just had another bath done that we, my husband & I, removed the ceramic tile & fiberglass shower and tub unit from. We then hired out the replacement work, with much dissatisfaction from that remodeling guy! He took two months to finish our job!!! And he took so long doing the work that when he removed the taped down walkway that he'd been using to come & go, in & out of our home, that the tape removed the finish from my hardwood floors! My husband was so ready for the guy to get out of our lives that he just let him get away with ruining our floors in several rooms!!! BUT TO CONTINUE WITH THIS PRESENT NIGHTMARE... he said he had spoken to his grown son about this job, (evidently being inexperienced with the heated floor mat), & that he had come up with a price of $5,500.00!!! I had already had 2 other estimates of them furnishing everything but the floor tiles & their prices were less than $4,300.00!!! I told him that there was no way I would do that, & thanked him for calling! Of course, I was not going to use him, anyway, after he had led me down the garden path, so to speak! Evidently, his lack of experience was the reason he had not called me back in the first instance! I guess if people have this kind of money to pay such prices as I have seen on here for his work, & if he can handle their jobs, more power to them. I JUST THOUGHT OTHERS SHOULD KNOW OF MY EXPERIENCE!!!