Recent Review: Sears sale etc went well. When the machine was delivered, one of the water inlet connectors was cross threaded. A sears person who was with the delivery men contacted Sears immediatelhy and asked us if we were having a problem. When I explained the problem, they agreed immediately with our request for replacement washing machine, because we did not trust the cross threaded inlet connector. It took a few days to get another delivery scheduled but it was done and we now have a new machine set up and running. We are very happy with the Sears Service Department response and help in a divfficult sithation.