Sardis Storm Shelter Installation

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158
Reviews
Recent Review: They go through the garage floor and put it underground. They were very clean and punctual. They were very professional and power washed everything before and after. It was perfect. We have recommended them and would definitely use them again.
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Business Description: Southeastern LLS, LLC is the sole provider of the Vortex Vault storm shelter / safe room as seen on Shark Tank in Alabama, Florida, Georgia, and South Carolina. Our shelters are revolutionary in the storm shelter/safe room market in that they require no loss of space! Our shelters act as your bed frame when not in use. So in fact, they not only save space, they make the best use of the most wasted space in most homes - the space under your bed. Our shelters were tested by Texas Tech and are FEMA certified to withstand the forces of an EF5 tornado. That's winds over 300 mph and debris impacts of over 100 mph. Each unit bolts directly into your home's cement slab with up to 32 5 inch cement lag bolts. It isn't going anywhere!
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Business Description: American Roofing is truly different from any other national roofing contractor. We believe that quality artisan-ship and design are critical to installing successful roofing system. We are your storm damage experts! Exterior renovations and restoration are our specialty! Additional DBA's - American Vinyl Siding Svc, American Roofing and Vinyl Siding.
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Business Description: Located on main street millbrook. payments are due based on a draw schedule for each job, employees and subcontractors are used by us
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Business Description: Apex Contractors is a professional full service construction company with offices in Tuscaloosa and Gulf Shores, Alabama Over the years we have established a reputation of integrity and quality workmanship, and we always stand behind our work. We hope that you will allow us to provide a free estamate for your project or storm damage. We are always ready to assist with your insurance claim needs ( Sometimes you need someone in your corner when you deal with insurance adjusters.) Whether you need a new roof, repairs or a whole new house, we are here to get the job done.
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Business Description: For more than 30 years Rolyn has helped property owners and managers through major disasters, everyday emergencies, and reconstruction, providing a full range of property damage restoration and reconstruction services to properties of all types. As one of the nation’s leading disaster restoration and reconstruction contractors, Rolyn has the skilled manpower, equipment and financial resources of a large company, but the agility, responsiveness, and personal service you expect from a smaller firm.
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Recent Review: I called and left a message with Recon and it was not until the next day a call was received by my mother. The arrival time was pushed back twice as scheduling must be difficult for this company. The technician whom I later found out was the "president" of the company, was an unpleasant person as he appeared not wanting to be there. He came out to give an estimate and did not arrive in a rain coat nor carried an umbrella which is extremely surprising given the torrential rain we were having from tropical storm Cindy. This person acted as though he did not want to be there and seemed afraid to get wet. He was unhappy it would seem that he had to drive as far as he did and certainly did not like the weather we were having. We have an 8'x20' enclosed trailer (workshop/office) that had a tree fall on it and will need to be replaced as well as the tree being removed. He asked who our insurance was with and the deductible, I told him that State Farm requested we call him and what our deductible was. He said that the replacement cost and tree removal would barely meet it, upon a small amount of research the replacement cost of the trailer alone is twice the deductible so I do not understand his reluctance. He made sure to mention that at his (contractor) price at Home Depot it was a stretch. I know that our cost vs his is vastly different and that is one way that he makes money. In retail there is a mark up and contractors have their own pricing in a similar fashion I believe. I also asked that he check the roof of both dwellings on the property. I had to mention the roofs twice(he was aware that the we wanted the roofs checked as my mother told the lady on the phone at their office), he was very reluctant to examine them or do anything it seemed to me although I did not know why. You see there was a nasty storm Sunday last and we needed the roofs checked. He asked if he could use one of our ladders which is very unprofessional and would open us up to liability. I would never ask a potential customer to use their tools and would have come prepared, it is unheard of to do such a thing. You would think that the "president" of the company could afford his own ladder? Well it turns out that he did have one but only "examined" one of the dwellings and then said both roofs were fine. He ran around the roof main house so quickly that I am surprised that he was able to make an accurate determination of its condition given the downpour. Upon his departure I was fuming over his unprofessional behavior and wrote Recon. I explained what had happened, his bad attitude and request to use our ladder. I was quickly met with an email expressing his displeasure and was told that we would have to take our claim elsewhere. I know that our job was not the loss of a home (very lucrative for them) but they could have made enough money for the "president" to get a nice new ladder and not the HSN type of folding ladder that he used (sorry for being snarky). He did mention that there were safety concerns climbing on the roof in the rain but I offered for him to come out another day when it was not raining but he declined. It also concerned me at how he was so worried given that this is what they do, their profession. I know that our job was not a big claim but I was just trying to get this taken care of for my 79 year old mother, widowed last October, 5 days after celebrating her 60th anniversary with my dad. He declined the job only after I complained to his company via email. He also took it upon himself to reply directly and make sure that I knew he was the "president." His customer service is lacking, he is unprofessional at best and given his status as "president" of the company this should not be the case. I would not use Recon if it were the only business in town nor would I ever refer them to anyone. *****Know that they did not perform any work but came out to give us an estimate so that we could file a claim with our insurance company to get the damages addressed. State Farm requested it be handled this way. Given the behavior of the "president" that came out (if he actually is the president, I do not know for sure), I would not have used them anyway. I know that this may seem petty but professionalism is key when dealing with a business, assuming that this was "the president" of the company, makes me even more concerned at their other business practices. Side note, we were referred to Recon via State Farm, I in no way hold them accountable for the behavior of Recon. I am simply trying to help my mother get this taken care of. I do hate having to review someone this way but I was a field service tech working on business equipment all over Alabama. I would drive 300 miles or more each day working 12-14 hours from time to time. I had to wear a suit and gave my customers the best customer service possible and I expect nothing less from others. I understand that people do not like having to work in inclement weather nor having to drive long distances (24.7 miles is not that far mind you) but this is his job and he should raise the bar.
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43
Reviews
Recent Review: The one thing I really liked was that he works on the weekends so I didn't have to take time off from work. His crew was extremely professional and friendly. They were also very efficient. We had to delay painting the doors for a week due to weather, but he works with you to make it happen. I just reccommended him to our CEO for some work he needs to have done.
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14
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Recent Review: They did what they promised. A GREAT job and a GREAT price. They are the best Co I have  had the pleasure doing business with. I am in the process of getting plans for a carport addition approved by my HOA. They WILL get the job if approved. I wish they did inside work because they would still be here!!! FANTASTIC CO. TO DO BUSINESS WITH!!!

Reviews for Sardis Storm Shelter Installation

FRECON BUILDERS INC
I called and left a message with Recon and it was not until the next day a call was received by my mother. The arrival time was pushed back twice as scheduling must be difficult for this company. The technician whom I later found out was the "president" of the company, was an unpleasant person as he appeared not wanting to be there. He came out to give an estimate and did not arrive in a rain coat nor carried an umbrella which is extremely surprising given the torrential rain we were having from tropical storm Cindy. This person acted as though he did not want to be there and seemed afraid to get wet. He was unhappy it would seem that he had to drive as far as he did and certainly did not like the weather we were having. We have an 8'x20' enclosed trailer (workshop/office) that had a tree fall on it and will need to be replaced as well as the tree being removed. He asked who our insurance was with and the deductible, I told him that State Farm requested we call him and what our deductible was. He said that the replacement cost and tree removal would barely meet it, upon a small amount of research the replacement cost of the trailer alone is twice the deductible so I do not understand his reluctance. He made sure to mention that at his (contractor) price at Home Depot it was a stretch. I know that our cost vs his is vastly different and that is one way that he makes money. In retail there is a mark up and contractors have their own pricing in a similar fashion I believe. I also asked that he check the roof of both dwellings on the property. I had to mention the roofs twice(he was aware that the we wanted the roofs checked as my mother told the lady on the phone at their office), he was very reluctant to examine them or do anything it seemed to me although I did not know why. You see there was a nasty storm Sunday last and we needed the roofs checked. He asked if he could use one of our ladders which is very unprofessional and would open us up to liability. I would never ask a potential customer to use their tools and would have come prepared, it is unheard of to do such a thing. You would think that the "president" of the company could afford his own ladder? Well it turns out that he did have one but only "examined" one of the dwellings and then said both roofs were fine. He ran around the roof main house so quickly that I am surprised that he was able to make an accurate determination of its condition given the downpour. Upon his departure I was fuming over his unprofessional behavior and wrote Recon. I explained what had happened, his bad attitude and request to use our ladder. I was quickly met with an email expressing his displeasure and was told that we would have to take our claim elsewhere. I know that our job was not the loss of a home (very lucrative for them) but they could have made enough money for the "president" to get a nice new ladder and not the HSN type of folding ladder that he used (sorry for being snarky). He did mention that there were safety concerns climbing on the roof in the rain but I offered for him to come out another day when it was not raining but he declined. It also concerned me at how he was so worried given that this is what they do, their profession. I know that our job was not a big claim but I was just trying to get this taken care of for my 79 year old mother, widowed last October, 5 days after celebrating her 60th anniversary with my dad. He declined the job only after I complained to his company via email. He also took it upon himself to reply directly and make sure that I knew he was the "president." His customer service is lacking, he is unprofessional at best and given his status as "president" of the company this should not be the case. I would not use Recon if it were the only business in town nor would I ever refer them to anyone. *****Know that they did not perform any work but came out to give us an estimate so that we could file a claim with our insurance company to get the damages addressed. State Farm requested it be handled this way. Given the behavior of the "president" that came out (if he actually is the president, I do not know for sure), I would not have used them anyway. I know that this may seem petty but professionalism is key when dealing with a business, assuming that this was "the president" of the company, makes me even more concerned at their other business practices. Side note, we were referred to Recon via State Farm, I in no way hold them accountable for the behavior of Recon. I am simply trying to help my mother get this taken care of. I do hate having to review someone this way but I was a field service tech working on business equipment all over Alabama. I would drive 300 miles or more each day working 12-14 hours from time to time. I had to wear a suit and gave my customers the best customer service possible and I expect nothing less from others. I understand that people do not like having to work in inclement weather nor having to drive long distances (24.7 miles is not that far mind you) but this is his job and he should raise the bar.
- Mark B....
ATOMMY'S PAINTING & CARPENTRY
The one thing I really liked was that he works on the weekends so I didn't have to take time off from work. His crew was extremely professional and friendly. They were also very efficient. We had to delay painting the doors for a week due to weather, but he works with you to make it happen. I just reccommended him to our CEO for some work he needs to have done.
- Debra F....
AB & B VINYL SIDING and WINDOWS LLC
They did what they promised. A GREAT job and a GREAT price. They are the best Co I have  had the pleasure doing business with. I am in the process of getting plans for a carport addition approved by my HOA. They WILL get the job if approved. I wish they did inside work because they would still be here!!! FANTASTIC CO. TO DO BUSINESS WITH!!!
- John &....