The owner of My Amazing Maid (Columbus, GA) met with me in my home a week prior to cleaning to discuss pricing, and see a layout of my home. She was very friendly and told me all about how she does background checks and tries to consistantly schedule the same people to clean your home. She informed me that an initial "Deep Cleaning" service must be done first to establish a base line for a clean home, and then weekly or bi-weekly cleanings could be scheduled after this. Bi-weekly cleanings are more expensive than weekly cleanings because it adds "significant more time" to the amount of cleaning needed to be done. I can see how this applies if you have a crazy house party or something similar in nature, but to wipe a counter top requires the same amount of time whether its fairly clean or fairly dirty. THIS WAS THE FIRST INDICATOR OF TROUBLE. I agreed to pay a whopping $275.00 (yes, near $300.00) to clean roughly 1600 Square Feet. The ownder showed me a list of everything that would be covered in this deep clean. It was a rediculously high amount, but I agreed to pay because she employed local house keepers who were solid professionals. I was told the deep cleanings would be an all-day affair, and the weekly cleanings would be significantly quicker. I was quoted $85/week to clean 1600 Square Feet. I received a notification that two house keepers would be cleaning my house on October 9th, 2014, and they would be there around 12:30-1:30 and would be leaving around 5PM (the time I come home). I got home early from work at 2:30PM and was greated by two very nice and friendly house keepers. They left at approximately 3:30pm or 3:45pm. I do no know what time they arrived, I only know I was told they would come at around 12:30-1:30pm. The house smelled great. I told them I would sit on the couch and watch TV while they finished to avoid getting in their way. At 3:45PM, the house keeper notified me they were done with their cleaning. I was asked by one of the house keepers If I wanted to double check their work...I declined (BIG MISTAKE I AM PAYING FOR NOW). By the way the owner described the work, I didnt see a need. After they left the house, I did a small check-up on things I told the owner were important to us (blinds, window sills, dusting). All of these things were no cleaned at all. I will list some problems that I can remember off the top of my head... PROBLEM AREAS - spider webs on the chandalier above the dining room table - loads of dust on most furniture tops and bed siding - some baseboards werent touched - they mopped and swept around shoes and bags on the ground instead of moving items - picture tops were not dusted - the rug in the living room was not moved, only mopped and swept around. When I picked it up, there was a huge rectangle of dirt on the ground that matched the shape of the rug - blinds not cleaned - window sills not cleaned - air vents not cleaned - the list goes on and on and on... I thought, "If they call this a deep cleaning, what the heck are they going to do on normal cleanings?" I called the owner that night to let her know how disappointed we were that we paid almost $300.00 for a deep cleaning that would take "all day", and in reality, it took anywhere from 2-3 and a half hours (depending on if they showed up at 12:30pm or 1:30pm). At the time, the owner could not tell me when the house keepers arrived to my house. She assured me she could make it right by sending them back out there to fix things that were wrong. I told her it would just be awkward to have those same workers in the home making them fix all of their mistakes, and declined. I again declined to have different people come, as I already saw the quality of work that is done by this company. She charged me the full $275.00 the next day. BUYER BEWARE!!! Please, read this review before purchasing any services from this over-priced, under-fulfilled company. Do not let her justification of doing backgroundf checks and highering nice, local personnel lure you into believing that your expensive payments will go towards a good house cleaning.