New Castle Heat Pump Installation

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715
Reviews
Freedom Heating & Cooling
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Award 2018Super Service Award
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Recent Review: Duct cleaning was okay. Tech did not service the heat pump
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16
Reviews
One Source Heating & Cooling LLC
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Recent Review: It went great! They came promptly, diagnosed, and fixed all within a very reasonable amount of time! I would recommend their services to anyone!
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136
Reviews
Aire Serv Over the Mountain
Award 2018Super Service Award
Recent Review: They removed a dead heat pump and installed a new one.  Their service was excellent.
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205
Reviews
Perfect Service Heating & Air
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Recent Review: They have been great! It’s been cooler in the summer and warmer in the winter.
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36
Reviews
Sewell Service Co
Recent Review: excellent service and follow through.
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16
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Island Air Conditioning & Heating Inc
Business Description: Additional email - sales@callislandair.com. Family owned & operated.
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119
Reviews
ETHRIDGE HEATING AND AIR, INC
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Recent Review: I have been using Ethridge for at least 12 years. We have a maintenance contract with them so I see their technicians at least twice a year and it has been the same knowledgeable guys every time. When Daniel said last Friday that my heat pump was going out I knew they were the only ones I would trust to do the job so I did not think about trying to get a cheaper price elsewhere. My confidence in them increased when the same lead installer arrived at my house to do the job who had been at my house probably 5 years ago to install a thermastat. Daniel had forwarned Billie my job was not going to be easy because the old heat pump to be replaced was in the attic. Billie came in with the most positive attitude and he had remembered being at my house. They stayed late to finish the job up. When they left he and his team left everything clean. I could not have ask for a more competent crew to do this job. I highly recommend this company.
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23
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Gas Engineers
Recent Review: It went perfect. They were so good. I had gotten an estimate from someone else and they said that they the other company was trusting as well. He explained all my options very thoroughly. I like the fact that they spoke kind words about the other company as well.
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96
Reviews
W C Wright & Son Heating and AC
Recent Review: I checked numerous places for the lowest price and I thought they gave me the best price for the service.
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12
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Switzerland Air Conditioning & Heating
Recent Review: The work went very well. We have a preventative maintenance contract with Switzerland and they discovered the problems with our old unit during a normal visit. They showed us how they estimated the proper capacity of the unit and recommended a heat pump as part of a "hybrid" unit continuing to use our gas furnace in addition to the heat pump to heat the house. Above 35 to 40 deg F the heat pump would provide more economical heat than the furnace and below that temp, the furnace would be the best choice. My research confirmed the accuracy and logic of their proposal. We worked the details and scheduling with Tony and Chris did the installation. We had all questions answered before contracting the work and Chris showed up on time and did the entire work in about 6 or 7 hours.

Reviews in New Castle to Install Heat Pump

AOne Source Heating & Cooling LLC
It went great! They came promptly, diagnosed, and fixed all within a very reasonable amount of time! I would recommend their services to anyone!
- Blakely S....
AFreedom Heating & Cooling
Smoothly. Someone came to give me an estimate (lower than the other three I had received) and we scheduled the installation. The installers came on time and the work was completed in the time frame promised.
- Lesa B....
DFreedom Heating & Cooling
Contracted with them initally through Groupon. I purchased a 1 yr contract & service for my mother. Init. the service was excellent. I was pleased with the tech who came out - 1 1/2 hrs. Same one visited my Mom's home 'was great. The contract that I purchased included 19.95$ for serv. calls and 20% discount on parts & labor. I called them in May for an issue. Did not pay attention to the receipt $218 -before they left & had been charged $39.95 for service call , no discount listed. I called the office and told them of the error. I was told they had to go up on the service call. I did remind them that I had a contract with them and requested a refund.was told they would send . It is now the end of Oct and still have no refund. This seems like an example of bait and switch. My mother had also contracted for the 1yr service. On the 2nd service the tech was there for less than 10 min and informed her that there was spiders in the bottom of the unit & did not clean bottom of unit out.
- Johanna B....
AAire Serv Over the Mountain
I contacted Aire Serv Over the Mountain from all the great reviews I read from Angielist . I call and made an appointment with Heather and she said she will call me back to see when the service tech could be out, she call me back immediately (within a minute) and said he can be out there either tonight after six or in the morning around 9:00, I told her in the morning was fine. Sure enough the Service tech Matthew call and said he was on his way out and was there at the schedule time. He was very professional, extremely nice and well groomed. He walk me through step by step what he was doing and what was going on with my heat pump and broke down to me in a way that I understood how it should be properly working. He gave me his best suggestion on what I should do in order to get my power bill back down to a normal cost, he wasn't a pushy seller at all. So I decide to get my entire unit replace because it was old and was their since the house was built. Matthew had the installation guys out there First thing Monday morning. The installation guys Justin and Josh was also nice and professional they went to work immediately and when they got done they showed me how to work the new thermostat and cleaned up everything after they were done. I will most definitely use them again.
- Jonathan H....
AETHRIDGE HEATING AND AIR, INC
The bid was $1600 lower than a competitor's bid for the same unit.  Ethridge came for the bid and to replace the unit when they said they would.  I sent them an e-mail with multiple questions.  They called me the same day and answered all of the questions.  They scheduled the work to be done within one week.  Unfortunately, the unit came in to them damaged.  They called to let me know this on a Friday and rescheduled for Monday.  They showed up on time and got the work done as promised.  So far so good!  They have been very responsive and very professional.
- Susan P....
AETHRIDGE HEATING AND AIR, INC
A very professional gentleman arrived promptly for an estimate. He was knowledgable, informative, and not pushy. We opted to get a another estimate, afterwhich we scheduled the installation with Ethridge. We received one respectful follow-up call from Ethridge while we were making our decision. We also received a confirmation call for the installation. The installers arrived as scheduled, did the work, cleaned after themselves, and were completed in a timely manner.
- Dana A....
AOne Source Heating & Cooling LLC
Awesome.We have used these guys in the past for other houses, but since new ownership, it has gone to the next level. The attention to detail was superb. We needed an additional air intake made and installed into existing ductwork for maximum efficiency, and they did this all at no extra cost. They came back after install to check on the new system. The new unit was priced well, and the installation from start to finish was superb. As always, these guys seem to hire the best technicians, knowledgable, friendly, polite and so helpful. Wonderful experience. We really don't shop around on these guys, as we might save a couple dollars elsewhere from time to time, but the service is so good, I wouldn't use anyone else.
- Andy C....
AETHRIDGE HEATING AND AIR, INC
When our ancient HVAC system went out this spring we called ~ 8 different vendors for estimates/advice. Recommendations for unit size and pricing varied tremendously, as did the professionalism of the people we spoke to. It was maddening.  When we worked with Rex at Ethridge Heating and Cooling he was exceptionally knowledgeable, and very detailed in pricing, explaining every single step of the process. He very patiently came to our house 3 times to answer questions, and price and reprice various options. In the end, after researching every option we could think of,  we went with the first suggestion Rex made. By that time we realized Rex was shooting straight and offering the best product for our home at a fair price.  We have very pleased with our heat pump.  Our electric bill has dropped significantly.  The house is always comfortable.  I would recommend Rex and Ethridge Heating and Cooling to anyone.
- Margaret S....
APerfect Service Heating & Air
I had a heat pump installed last year and 2 components, one installed improperly and another that was faulty, resulted in increases in power and gas bills. They also forgot to install a return downstairs that led to the compressor failing 6 months after the unit was installed. The service manager agreed with the 2 technicians that corrected the problems that the previously mentioned components were responsible and told me that I would be compensated for the excessive bills. The owner, David Davis, took over and after 2 months of not taking my calls or returning them, finally called and said he wasn't going to compensate me. I filed a claim with the BBB, he still refuses to pay. He has been rude and dismissive, not to mention that he made false statements in his response to the BBB. I have no problems with the Perfect Service technicians or the service manager, but based on my dealings with the owner, I would not recommend this company to anyone. 2/20/2013 I had actually forgotten writing this on Angie's list back in '07 or I would have corrected it as I did the other reviews that I wrote. Udpate, about a year or so after the dealings with David Davis, I was contacted by the service manager previously mentioned stating he and another Perfect Service employee had purchased the business from Davis and wanted to make right the wrongs Davis had done against not only myself, but other customers as well. I was asked what my reimbursement request was that I had based on bills compared to the previous year. I told them, and less than a week later I had a check for the full amount. They apologized for the way things were conducted and assured me that if I gave them a chance, I would be a valued and satisfied customer. Since that day, I have used Perfect Service exclusively and recommend them to anyone looking for heating and air service. Their response time has been excellent with any issues I've had and when they schedule maintenance, their pretty dead on when it comes to arriving at the appointment time. I would highly recommend Perfect Service to anyone, but I have left the text from '07 up in case anyone seeking a heating and air service comes across the previous owner, David Davis.
- Pete B....
AGas Engineers
It went perfect. They were so good. I had gotten an estimate from someone else and they said that they the other company was trusting as well. He explained all my options very thoroughly. I like the fact that they spoke kind words about the other company as well.
- Anna J....